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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Awful quality, not at all look like the pictures very disappointing I bought 3 dresses
Everything cute but everything runs small, short and very cheaply made. Straps broke within minutes of wearing cami
The items are nice fits well, enjoy what i received so far.
Spend 88 dollars all clothes stink like cigarettes. Sandals cheap., bracelet was broken
Good products even the size is not always adequate.
Besides postage and how long it takes! Definitely chic me has absolutely amazing and beautiful products and accessories. Sizes are spot on, and worth shopping on there website. Happy customer
Leider lange Lieferzeiten und eine Sendung wollte ich zurück schicken, doch leider wurde es wegen einem Tag zu spät nicht akzeptiert. Leider nicht so kulant.
Très déçue de la qualité et de la coupe des vêtements, ça ne ressemble en rien aux photos. La plupart des vêtements sont en polyester, matière peu agréable à porter quand il fait chaud
Ok over all the size was off and the quality was not that great.
But many of the items run small. Like ther designs and styles.
I love the clothes, Customer service is right on any problems you my have with exchange or refunds, that a plus for me.
I'm always skeptical ordering online, especially clothes but CHICME is definitely doing something right!
Thank you :)
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

