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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Easy to shop. Good delivery time. Items are nice but the materials used could be of a better quality
I was satisfied with the sale and delivery service from Chic me, just not happy with the product, lesson learned to check the material first, the dress looked cotton but wasn't, I've not tried to return product as from overseas
Shipping took too long, but item received in great condition.
I was very happy with purchase! Fit true to size! Very comfortable and stylish!
Took forever to get items I ordered July 16th and the clothes came oneday before I went on vacation on aug 6th
Contacted the support. They were nice and kind and resent my parcel. Some days later I received it.
It's always a toss up when buying online without trying. Hassle to return stuff
Fast shipping great selection and reasonable prices
Nice products at reasonable prices, site easy to use and lots to choose from
I bought many dresses to see what I would like for wedding rehearsal next year love them all, now I am more confused! They all fit great.
Still trying to get a return/refund on 3 items that are way too small
They make me an offer each day. Refund should be $60
Offered $10, $15, now we are at $21...
I love the styles of Chic Me. My favorite dress is one I ordered from Chic Me. But it's hit or miss. I ordered four items in my last order
I loved two and didn't like the other two.
After spending over $140, I was only satisfied with one item! I was only offered a $4 refund on the items that were defective or did not fit! Will not ever order with them again! Took almost 3 weeks to get my order just to be disappointed.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

