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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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BEWARE
If you return it cost you £5 and £5 for the delivery
So they take nearly £10 of my refund
The cost of my items was £31
And I got £21 refund
I Will NEVER ORDER AGAIN
The processing time is too long, just overall a long process
This has been ongoing for nearly a month. Most instructions in chinese. Impossible
I ordered twice from ChicMe and both times my payment was accepted and I received confirmation of my order. Three weeks later while waiting for my package to arrive I was told the item(s) I ordered were OUT OF STOCK!
A. Smith
Edmonton AB Canada
Very easy to shop and to buy on here and do we decided to buy
So easy and my girlfriend loves her outfits we've gotten before
My order took too long to be delivered. There was an outfit I wanted to wear to an occasion but it came after the occasion, I had to purchase another outfit from the store
When the clothes arrived they were of very poor quality and not matching the picture. I did not return the items due to the hassle of it all but will never order from here again it also took weeks to come.
I was sent after 2 months my item which wasn't as pictured and couldn't be worn. When I asked for an exchange I was told it would be at my own cost! I will never buy again and I've launched a boycott campaign against the company as well as contacting media for my story.
Ridiculous- I ordered November and still do not have items
Fantastic easy to order & beautiful options available
Items arrived a month after ordering. The quality of two of my for items was poor and the other items were better quality but didn't fit well.
The dress was way too big even through I used the size chart. The shoes had stange buckles. Just not what was portrayed especially for the money:
Worth the wait, pretty good quality too, will definitely purchase more items
Was unable to contact. Customer service after 22 calls for information on returning item I ordered
The items I ordered were truly beautiful even though they took quite a while to arrive but unfortunately had to return them which was a bit of a faff on but the response was excellent
Took a few weeks to arrive and the quality of the clothes is ok
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members