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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Shocking poor quality nothing like the size very disappointed with the overall product
Very satisfied with items by bought on this site and will probably continue to be a customer
Thanks a lot for the order.
Everything is clear on the site.
This was my first time shopping with Chic Me and I must say I'm pleased with the experience. Received my items on time as well as the quality of the items were great.
Horrible service, will never use again. The service is horrible, unable to return, can't get in touch with customer service
The dress is the size and item that I purchased but the quality of material is clear very cheap and looks like it when on.
I've found some items are of poor quality. Don't wash very good. Also your returns dept, customer service is appalling. I have paid for and been left with items of no use to myself. Will never order from you again.
Was exactly what it said was very pleased didn't take long to arrive either so will be ordering more
Great shopping love the clothes true to size have ne complaints as I have always recieved my goods and if there has been any problems it's always been resolved
I tried to return cause to small. It's impossible to return. This will be my last purchase.
Really great dresses for very affordable prices. The material of the dresses were great! It did take about 2 weeks to receive them though.
Shipment took long but totally worth the wait.
For how much you're paying for the items it's worth it.
Fabuloso me encanta uno me quedo pequeño pero la calidad es buena
Very hard to return as wrong size and only part refund
A little confusing but sorted now fingers crossed
I have bought several items from Them But tried to return some of them for refund and you lose money they make you pay to send it back and they still take money from refund.
Delivery was as expected as they came from China however the quality of the items was very poor and therefore has put me off ordering anything else
Item ordered are too small. Make sure you order a larger size.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

