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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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See my comments under the bra. You don't make things easy to return
This was my first time ordering and experience was great.
I found this website... I like the clothes they're have on stock... delivery is fast and convenient..
Romper did not fit well. Neither did the bra. I pitched both. Very disappointed.
Too small irregular fitting not true to size. Dissatisfied
Will be able to do this when I receive my refund which I hope you will instigate.
Arrived in the specified time, very happy with the suit and overall process, made a few adjustments but would recommend them, just wish there were more "classy" items of clothing
The purchasing phase was ok but trying to return was a nightmare and ended up excepting a 10% refund. This was to not return. Ended up giving to charity shop
Only issue was in certain sizes but the material and quality of the product was excellent
Disappointed. Really. I'm sorry but I just wished photos gave justice because I wouldn't ordered.
I was very happy with my order it arrived quickly.the sizing was perfect.
Reasonable prices, except for long wait times. They missed my ankle
I most definitely will order again and again.The prices are unbeatable and most the products are spot on.
I loved my items that I received. I would love to see shipping a little quicker but overall a wonderful experience.
So far I like it & would order more & will recommend to friends & relatives.
I had difficulty with choosing size to order. I don't understand the sizing charts.
I wouldn't shop from here again. I wanted to return items but not sorted and offered partial refund
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

