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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Première commande chic me. La livraison s'est bien passée.
Bad, not full refund. A ongoing company :/
Poor experience
This was the first time I purchased from ChicMe and the sizing was a whole lot smaller than I was led to believe. I should have ordered at least one size larger in most things.
The second thing that I wish I had known is that it took almost 3 weeks to receive my order! I had hoped to receive some of these items in about a week so that would have been good information to have.
The purchase of the dress was simple to complete. There was no delay in receiving the item once the order was placed. This is a nice dress that explains what a black queen should be dressed like.
Excellent site, je le recommande à tous le monde!
I got my order before time, and short outfit fits great. I trust ChicMe so well I ordered another outfit.
Overall, it was pleasant dealing with ChicMe.The purchases were good quality, the website is very easy to navigate. I was notified when the package was shipped. It did take a pretty long time to arrive
I like that everything was true to size and good quality except one dress which had material that seemed a little cheap. I will definitely order from ChicMe again.
Great. Found everything I needed. I was looking for tropical style clothing for cruise travel.
Order received in timely manner and was pleased with my items
Took while tp get items but it's ok, don't know if to order again
Commande bien enregistrée et bien reçue cependant déçue par la taille qui n'est pas conforme aux mesures données sur le site.
Tout ce que j'ai commandé est trop petit, et trop compliqué pour les retourner.
My expectations were met. Was a little worried about delivery time for travel purposebut it all worked out well
I'm very satisfied with product. These are different types than our stores. And I like to be unique
Does not have a direct number or person to speak with for your concerns
Does not want to give your full refund example want to give 30% of my purchase of $205 and not contact
Robot and that's 24 hrs horrible
Ordering was so easy, tracking package was easy. I have told many friends about this site and anyone who has asked, "Where did you get that cute shirt?" Would certainly order from this company again.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

