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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Overall I think everything I purchased was great. The shipping didn't take long at all to Canada.
The ordering was simple and delivery was pretty quick. As I needed to return all the tops I was a little disappointed that instead of organising the returns I kept getting e mails to reduce the items after I said that they were too small. This wasn't what I needed I just needed to return them. Awaiting the refund as I write this.
Totally satisfactory great service and short delivery time!
The products are great quality and well made, your service, delivery and follow up communication is the best I have ever experienced. Thank you
The shipping took too long and the sizing on some items seemed off (cut or size).
Great selection. Great quality. Very good price. Easy to order and considering where items came from had plenty of time to receive them.
EASY TO USE! LARGE VARIETY! EVERY WOMAN CAN FIND HER STYLE WITH CHICME.
DELIVERED ON TIME, CORRECT ITEMS THAT MATCH DESCRIPTION, PERFECT SIZE! THANK YOU!
Shopping was easy and sizes available. The styles were great
I was so embarrassed to even try it on, It looks like a convict color suit or contraction colors, not happy at all, I hope you can get refunded,
Clothes fit great! Love them. Just waited longer than expected to receive them.
Horribly made! Bad quality! Will never buy anything from this company again!
Took too long to receive items and to only be pleased with one item and it's not worth sending back. I will NEVER shop Chicme again. Not quality fabric!
They look very fake And plastic looking Not like they are online and how they look online
...
Again another site that doesn't meet the quality or size test
It was great. The product quality was superb and comfy.
Awful very disappointing not happy won't be fooled again
El vestido es otro muy diferente a la foto, ni tiene vuelo, ni cuerpo, la tela es muy caida y no coge forma, los tirantes se dan de si antes de usarlo, la verdad estoy decepcionada tenia mis expectativas con este vestido y estoy buscando otro porque este no sirve.
The tops I bought were nice but 2 of them were totally the wrong size and needed next or 2 sizes up to be comfortable. One top was perfect
I am not impressed so far, the order is too long. I think the wait is too long for orders. I have to keep requesting information.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

