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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,252
This company responds to reviews on average within 16 days

Instant Feedback

238,154 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Not received order
February 14, 2024

I ordered two things beginning of December for Xmas present still not received them and when I contacted them they said they haven't got them in stock, so why take my money and have them on website if you haven't got them

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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It never arrived
February 14, 2024

Very disappointed it never arrived and late now for christmas

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
Pennsylvania
1 review
0 helpful votes
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Worse experience ever!
February 14, 2024

Frustrating. I bought a dress to use for Christmas and I never received. I bought on December 9, today is January 19th….
I am so disappointed
I want my money back!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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Very bad. Waited weeks for my item and then receive emails to rate experience….ive still not even seen the item I ordered

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
Canada
1 review
0 helpful votes
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Retour impossible
February 14, 2024

Ils ont négocié le retour des vêtements que je ne veux pas. Ils sont arrivés trop tard. Ils m'ont offert jusqu'à 90% de crédit sur mon prochaine achat. J'ai refuser puisque je n'ai pas l'intention de recommander sur ce site. Depuis, aucune nouvelle!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
Texas
1 review
0 helpful votes
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Horrible Customer service
February 14, 2024
Updated review

They tried everything possible to not give me the return address!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024

Takes a while to get here, but cute clothes
December 11, 2023
Previous review

Takes a while to get here, but cute clothes.

Date of experience: December 10, 2023
Canada
1 review
0 helpful votes
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Toujours tres bonne expérience
January 19, 2024

Toujours tres bonne expérience vêtement exactement tel que vu et tres apprécié

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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The items aren't the way they look in pictures
February 14, 2024
Updated review

The items look so cheap and not the way they were pictured and don't fit right

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024

Dissatisfied
December 26, 2023
Previous review

The order takes forever to be delivered and my latest order been over two months and haven't received it yet.

Date of experience: December 19, 2023
GB
1 review
0 helpful votes
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Great dress and service
January 19, 2024

Delivered on it and good product and for the price

Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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Shoes
January 19, 2024

Very good, affordable and no problems 👍. Lots to choose from

Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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The returns policy is shocking!
February 14, 2024

Ordered two tops for New Year's Eve, I ordered weeks before but they didn't turn up in time. There's no return info so had to email them what to do. They came back with if you keep them we'll refund you a percentage of the cost. I said no I just want to return then they came back with a higher percentage which I said no. Finally they sent me a postage label to send the stuff back and took £11 off my refund for postage.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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Poor service
February 14, 2024

Poor. Delivery took ages and very inflexible when I wanted to return the item due to it being wrong size. Won't shop again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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Yes it was ok but took too long to arrive
I needed for the new year

Date of experience: January 18, 2024
MF
1 review
0 helpful votes
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Good experience
January 19, 2024

One dress not as I expect but the rest was great, good size I will order again

Date of experience: January 18, 2024
Ireland
1 review
0 helpful votes
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Slow delivery
February 14, 2024

Finally received my goods after nearly 6 weeks
Really happy with them now they are here

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Germany
1 review
0 helpful votes
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Pullover Kleid
January 18, 2024

Alles bestens, Qualität super, sehr schick, gefällt mir gut

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
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Not as cute as inthoight
February 14, 2024

Stuff looks cheaper in person. I was really excited but it just doesn't look right.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
GB
1 review
0 helpful votes
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Excellent customer service
January 18, 2024

My item arrived damaged and customer service was excellent and I received full refund although not the postage.

Date of experience: January 18, 2024
GB
1 review
0 helpful votes
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Shocking
February 14, 2024

Absolutely shocking been waiting for weeks for the delivery says it's been delivered to a neighbours house? No card, spoke with neighbours and none of them have taken a parcel for me! Will not be ordering from here again that's for sure

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Kentucky
2 reviews
1 helpful vote
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I received 4 items. 2 out of the 4 items were damaged/defective. I asked for a refund and they will only offer 50%. They shirt and pants are not wearable. The shirt collar is inside out and will not even lay down enough to even try to repair it. The pants patches are not tacked down and when you put them on, they fold all in different directions. Seller says I can return items at my expense, which would basically leave me with no refund. See 1 pants photo and 2 shirt photos and 1 of what shirt is supposed to look like. I DO NOT RECOMMEND THEM AT ALL!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2024