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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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My dresses were everything I wanted, comfortable and fitting. My only issue is the time in which it took to receive My order (Three Weeks).
The jumper was made nice but I couldn't fit it and gave it to a friend. I will order from them again because I have ordered from them in the past and I do like their items that I got.
The fit was off, the material was off and they took forever to get! I will never order from this site again!
Slow in getting through the link but after that it's fast checking out and it takes to long for your order to come over a month I will not be ordering from them again
Great quality and exactly as shown in picture. Delivery fast and easy to order
Customer service didn't want to refund me and I had to pay the shipping again! Dress was so bad cheap material looks ugly and very small size.
I will never deal with you again
El conjunto es bello, aunque sentí que viene un poco reducido de talla, pero más largo de lo habitual (como que está pensado para mujeres altas) yo mido 1.65 mts y me quedó algo largo.
I e. Mailed the customer service and they said they will look into it, but never heard back, I am disappointed.
Was easy to order - process was quite straight forward.
I like the colourful designs
Easy to order Quick delivery good quality clothing for the price
Actually the same as on the pictures. I am satisfied with the quality.
MERCI D'ADAPTER VOTRE COMMUNICATION A LA LANGUE DU PAYS DISTRIBUE AFIN QUE NOUS PUISSIONS REPONDRE A VOS INTERROGATIONS
Got kinda mixed up finding what looking 4, but I came out just fine. Thank u
I realize that you get what you pay for, but if you want more happy costumer's you need to do a better job with the quality of your clothes. Your sizes are bigger that American made sizes. Your medium shouldn't fit / and look like large and ex - large.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

