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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Il faut améliorer votre communication. Ça fait 5 mails que j'ai envoyé au service client pour rembourser 3 articles et ils ne répondent pas.
Je suis déçue.
I'm not impressed with the clothing. Made for younger very thin people.
It was ok, items could be better but for the price I guess you get what you pay for
I like the items I order here and the sizes are head on
Get what you pay for. Order was is sorting for a month until I called company. Order was then shipped immediately. Too bad quality of clothing is awful
Took to long to receive the product and then there was no good tracking info
It took more than three weeks to receive my item. I was also disappointed in the quality of the item.
Very good, I hope this is the right size for my girlfriend, I don't know women measurements
Very pleased with my purchase. Affordable prices. And not a long waiting period to receive merchandise.
Your product does represent what you advertised in your site. The clothing are not if quality and also staff does not pay attention on customers order choice of products. The three shoes I ordered are too big for me
Good experience, had n major problem, good overall
Great dress, great quality, Great fit loved it true to size.
All good but next time prevent for delivery charges
Shipping takes too long and some items not true to size.
I love the look of this piece, but the quality could've been a bit better
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

