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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The products are cheaply made, not What it is advertised to be, and they would not give me a refund. Gave me other choice like regift and give me 10% off next order. There will never be another order
Horribly fit and quality. Cheaply made.
Very disappointed with the product. Waste of money.
Good experience no compliance it was ship in a reasonable time.
I wanted to return several things as the quality wasn't as I expected but once I did the return on the 2st item it would not let me choose the next item. Not very user friendly!
Shipping time too long
The refund policy is a scam
The material is cheap and always looks like fake
I don't know how this site is getting almost 5 stars in legitimacy. Part of a clothing businesses professionalism is based on their legit return policy. These folks have been sending me paragraphs asking me why, to send my body measurements and the first "offer" out of the gate is a 10% refund, which is $4.00 on a $40.00 item, WTH. I'm keeping one item which is workable but I'm not looking forward to seeing how this return of the other item (that i already told them was too big and not the right fabric for my event).
I received my order very quickly. The pants are great! I loved them, they are very comfortable. Keep in mind that the sequins are also on the inside hem of the pants so if you wear pantone leather shoes they may take the finish off the shoes. My Sparkle Pants and I dance the finish right off my shoes. LOL!
There is always some sort of issue when ever I buy from this company. When you don't like something their return policy is terrible.
Easy to order from sight lots of good product that I like but only bought this product to try it out but a little disappointed
The only issue was the color of the animal print blouse
PARECIA DE OTRO TIPO DE TELA EN LA FOTOGRAFIA, DE MEJOR CALIDAD LA TELA. ME PARECIO UNA TELA MUY RESBALOSA Y BRILLOSA... EN LAS FOTOS SE NOTA UNA TELA MAS PEGADITA Y DE MEJOR CALIDAD. MAS O MENOS.
Terrible I had to give it away to a young girl. Originally bought it to match an outfit.
The outfits don't fit as I expected. The material isn't very pleasing.
Please make sure you order a size up. I would not recommend ordering any type of stockings.
Expensive shipping and takes forever to arrive with no return label
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

