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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The skirt was unwearable and trying to get a refund was ridiculous, I gave up in the end and I have made sure no one I know gets involved with this company. Terrible customer service and the goods were not as described. I reported them.
All of the shirts I ordered were too big. The return policy is NOT convenient.
From order to delivery, great experience. I hadn't previously ordered but continue to purchase item that I need.
It looks better on the picture the liner inside if the V. Neck part it don't stay down and flat. It keeps coming up.
Very good customer service, was easy to use, ordered again.
It is what it is. You get the quality you pay for. The pics are complete misrepresentations.
Timely, accurate and good follow up. I would order again.
L ho acquistato per fare un regalo e sono stato soddisfatto, il tessuto e di buoa qualita e il prezzo buono.
Sicuramente faro altri acquisti nel vostro negozio
Poor quality. Terrible return process, I ended up bargaining and even then only for a 40% refund
Good experience with fast delivery of good, affordable fashions.
Always satisfied but every now and then something is wrong
Each one of my products where too large for me. I should have order a smaller size.
The dress I received was nothing like the dress that was advertised. The material and color were all wrong. The size was much larger than what I had purchased. The return process was delayed beyond the 2 week time frame that is provided to make a return and receive a refund.
Love the way the material thought against my skin however, both the pants and shirt were a little large. I should have gone down a size
I have ordered from ChicMe a few times now, i usually get around 50% success rate in the clothes and how well they fit. Sometimes with the pictures shown online its difficult to tell what the product will look like.
My first time shopping with you, so I hope you honor your products and it is good quality..
I just. Got the same style while in Las Vegas, but in black. And here I found my favorite color RED!
Is so. Convienent ordering from. Home.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

