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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Items are what they appear on site. Fits true to size and nicely.
Nothing fitted properly and the materials are cheap as hell
Smooth sailing very happy everything went perfect faster delivery than expected too
Items are not correct to the order made. Need to send what has been purchased
I received everything didn't get a chance to wear anything as of now but ill update this weekend after my date...lol ttyl
Material was cheap and irregular, the material caused the stitching to be crooked
Over it was an ok experience but on most things I would order down a size.
Excelente todo y muy rapido, si volveré a pedir ropa
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Product came in a timely fashion, without any problems. Just need to be more clear in the description of items.
Very cheap and cheerful. The clothes looked nice on line but you get what you pay for.
Excellent customer service. Thanks for ensuring the product was of quality.
This company is the absolute worst company ever to exist. The return policy is a complete joke. Run!
Great clothes great prices. Love the dress needed a formal dress
Excellent prices, user friendly site
The suit was lovely and a perfect fit, the color was great. Have seen ads but never purchased anything. Happy I did.
Was a little reluctant in the beginning but still prefers hoping it will arrive at least. Very glad to have ordered everything and happy with everything. Only one item not good fit as I'm small and the bralette could easily fit a large.
Perfetto. Mu sono trovata molto bene. Vvvvcccccccccc
Je suis contente des vêtements j'ai commandés, les tailles sont très bien, la qualité bonne.
Service was great overall, sadly the item I received is not suitable as the trousers I ordered are shorter than I expected.
I loved everything i ordered. No returns from me. I will buy again.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

