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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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From the minute I ordered,to the very short time it took for my order to arrive, I was anxious because items ordered from other places never turn up but my order arrived and I love them all, very high quality very pretty and very reasonably priced, I cannot fault this company in any way, thank you.
Ordered previously was fine.this order everything was WAYtoo small and the attempt to return was a disaster! Now I'm out $85.
Over all it took a little longer than I hoped for. The material was good the dress did run a little big
I loved the design but the sizing was incorrect. I will purchase both items again but in a bigger size.
It was right on time before I went out of town it arrive on time so i can wear my our fitt when I go out
Site a bit slow but got there in the end.great selection
The clothes are decent. True to size. Tracking was great. Came relatively quick. I'll place another order.
I wasn't sure when I noticed it was coming from out of the country but at such low costs I bought a few items to test them out, so glad I did! It's nice looking outfits for reasonable prices. The material used is mostly why it's cheaper in my opinion but worth it and it looks good on curvy bodies!
Will be a repeat buyer for sure!
Good leggings too thin the waist seems big. Good length.
Quick and easy. Beautiful clothing.it took a while to receive, but very satisfied
I like the different styles that they offer. The material is so comfortable!
I knew better than to but these clothes but I did. Such a waste of money.
The whole ordering process was good and so was prompt delivery but was very unsatisfied with the fit on few items.
The sizing just wasn't right this time. One was way to big and the other was way too small. I thought about returning them but not sure how that works.
Clothes all seem nice online in the pics but the quality when received seems below par overall.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

