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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Poor quality not to true size. Delivery good. Would not recommend
So many orders i have placed. Another lovely addition to my wardrobe.
The dresses are affordable and beautiful, such an easy website to browse and choose my summer dresses. Size guide is helpful and there is a excellent range of sizes.
Good for sizes and unusual/beautiful dresses. Hope they are good quality when they arrive. Only thing is it would be better if once you've viewed a dress and you go back it goes to where you were so you don't have to file all the way through again.
Website easy to navigate
Love the selection of products
Will definitely order more on the future
Thanks
Easy to navigate
Great selection of plus size dresses
Great shipping time and tracking worked fine. Although I have received a few items that didn't fit or live up to my experience, I feel that ChicMe is a serious company that I will buy from again later.
I have ordered off chicken several times and everything i have purchased is very good quality and true to size
Good experience decent shipping, really don't have any complaints
Now I realize a Chinese large is an American Extra Small. Now nowbody will answer me about how I can return these items.
It took a month to get the product. I needed a refund because it didn't fit. It took 3 days before I was the return address, after being asked to receive a percentage of a refund back. I paid 100% compensation for the product and that's what I expect in return.
I bought items that were too small. 5 items came in about three weeks- the last item, longer. When I received items, I contacted company to let them know I wanted to return. ( they say you have 2,weeks to return, so I wanted to get items back in tiimely fashion. I was told to contact again when last item arrived. I did. Told that would give me 15% back on items and I can keep them. I didn't want to keep items because they were too small. (Company suggested I give as gifts now I'm stuck with $117.00 worth of items I can't used as though I followed their instructions for returns.
Fast Shipping. Packaging was Excellent! Great quality top, fits perfect! Love it!
I love the products I received. Quality was much better than I expected. Outfits were made of good material and looked so good on me. Shipping was just slow.
I was skeptical about ordering the items, but to my surprise my order was received timely and the items very very nice. I will definitely order again.
The selection of items to choose from is outstanding. I'm already putting together my next order.
The outfit was perfect! I had to order a larger size because of the top, so I had to get the pants taken up!
Took for everything and the product was cheap looking and the I did not receive the product in the picture
The delivery time is a little longer than I would like it to be but overall I am satisfied with my products.
My order came on time. The pants suits are nice and fit well. The white dress material was very thin.
This is the worst experience I've ever had, and the lesson I've learned is everything that they say is a lie. Ordered and paid my money October 12,2022 and as of Nov. 18th 2022 I still dnt know nothing about my package or money. They keep emailing me saying wait a few more days. They said it's been in the state I live in since November 3, it's the 18th I still haven't received nothing. At this point all I want is my money!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

