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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Overall shopping was easy shoes do run a little bigger than expected
Some items did not fit well as I hoped based on pictures
My experience with you was wonderful and the merchandise arrived quickly
Was wonderful, I liked the floral print
The clothes I ordered look nothing like what they look like on the models in the pictures I will never buy from this company
Good choice for Christmas party and nice stuff, good price too!
Just crap really, anticipating delivery only for the massive let down when it arrives and you realize you have wasted your money
Take time to review the product and pay close attention to ordering your correct size
I waited and waited and when they finally came they were half size too small.
Returns are not easy, I wanted to do an even exchange because the denim dress was too large, they initially offered a 10% refund, then 20%, I countered with 50% and I would reorder in another size. That's unfair
I'm happy with chic me as the products I have ordered have been in a good quality
It didn't aloud me my 10% I put it in and it took it back off.
Nice sweater, shipping was fine, not real fast but I got in a timely manner
Not good as I was expecting, I was expecting my deliver on time but come so late
I would definitely not recommend these and would get my money back if I didn't have to ship overseas. Took way too long to get and was disappointed with quality of products
Nothing fit properly. Not impressed with the sizing.
I am pretty happy with the pants and blazer. Really liking the pants and plan on ordering more. The blazer fits a little weird though. The shipping time is rather long, but that was a minor issue
Sum satisfied took a month and a half to get here.
I am very happy with the product and the ease of finding the item. Also very pleased with the price and quality.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

