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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,236
This company responds to reviews on average within 16 days

Instant Feedback

238,083 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Long wait
November 26, 2022

I love your products it just to get your items the wait is to long

Date of experience: November 26, 2022
Mexico
1 review
0 helpful votes
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Las telas son muy delgadas
December 26, 2022

Las prendas tejidas se ven de materiales baratos y los modelos no se parecen en nada a las fotografías

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Canada
1 review
0 helpful votes
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Sepcial and affordable
November 26, 2022

I love every thing but I do not know the way to exchange Especially for wrongsizes

Date of experience: November 26, 2022
GB
1 review
0 helpful votes
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Poor
November 26, 2022

Waited too long and was very disappointed with the look, feel and quality of the colour block hooded jumper dress

Date of experience: November 26, 2022
GB
1 review
0 helpful votes
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Refund
December 26, 2022

Very disappointed with garment and customer service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Ireland
1 review
0 helpful votes
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Samantha Barrett
December 26, 2022

Won't wear any of them. Dress was not what was advertised and the top was too small.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Ireland
1 review
0 helpful votes
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Disappointing experience
December 26, 2022

My order was late, not on time for the wedding I wanted the dress for and the items were not what I expected/desired. When I wanted to return I had to email to find out how to return as this information was not readily available online.
The team offered me 10% to keep products, again not giving me the return information. This emailing went back and forth for over a week with me settling for a partial refund even though I didn't intend on keeping any items but it seemed like quite a hassle to actually send the items back. Once agreed the partial refund was applied to my account quickly which was good. The people on this email thread (#*******) were polite and professional.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Jamaica
1 review
0 helpful votes
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Better size guidance required.
December 26, 2022

I used the size chart to pick my sizes and I had to give away the clothes to tiny people.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Canada
1 review
0 helpful votes
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Good experience
November 26, 2022

Good experience,,quick and easy nice products, variety

Date of experience: November 26, 2022
Maryland
1 review
0 helpful votes
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Disappointed
December 26, 2022

I was disappointed with most of the items I purchased. Loved the sweatshirt

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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Buyers Beware
December 26, 2022

Ordered 11/14. Per tracking waiting to be packaged since 11/17. Looks like a loss on this one smh...

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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Mrs
November 26, 2022

It was easy to navigate through the site choosing your items

Date of experience: November 26, 2022
GB
1 review
0 helpful votes
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Wardrobe overhaul
November 26, 2022

Long wait for garments. Bad timing due to postal strikes

Date of experience: November 26, 2022
Illinois
1 review
0 helpful votes
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Blouse
November 26, 2022

It was okay...didn't make it here for Christmas. Disappointing.

Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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Poor quality
December 26, 2022

The shirt I ordered is much thinner material than it seemed in the picture online and the design is a cheap iron-on. It is also small for the size that I ordered. I am not going to wear it. Will not purchase from this site again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
GB
1 review
0 helpful votes
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Unsatisfied
December 26, 2022

Not very good ask for a refund was fob of and now I'm still having to pay for item so won't be buying there again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
Georgia
1 review
0 helpful votes
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Peep a boo pants
November 26, 2022

The site is user friendly and shipping/delivery was quick!

Date of experience: November 26, 2022
GB
1 review
0 helpful votes
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ChicMe the best
November 26, 2022

Loving all items and prices are brilliant good value for money too
Delivery wasn't too long

Date of experience: November 26, 2022
Australia
1 review
0 helpful votes
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Returns and refunds.
December 26, 2022

ChicMe makes it very difficult fo get a refund or return an item. You are required to answer a series of questions that are interrogating and via a support chat line, which takes forever! If the items are in perfect condition and never have been used, there is no offer of reply paid return tags. I"m beginning to see that tis covers themselves from high volume of returns because I"ve noticed most of their clothes are completely different on the amazing models with enhanced proportions, and then look awfull when bought and on real shaped women. Very dissapointed, will not be purchasing from ChicMe again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2022
GB
1 review
0 helpful votes
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Good quality
November 26, 2022

Great jacket, looks fabulous. Good quality. Versatile

Date of experience: November 26, 2022