Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I placed an order in November, knowing that shipping would take a really long time. I was provided tracking information that was incorrect and made no sense. After over a month, I reached out to customer service, they informed me the package had been delivered. I sent them all the tracking information that they provided me with, that said it was not delivered. They pretty much told me that it was USPS that was at fault and to contact them. The customer service was terrible, unhelpful, and clearly did not care that I paid for several items and never received them. They get 1 star only because if you're lucky enough to receive your order, it's cute stuff.
Fairly good experience. When items are purchased, an estimated delivery date would be helpful
I got an email request to review the item, but I cant review if I dont have the item :(
While my order was late in arriving, customer service did reach out to let me know and to again to follow up to make sure I received my order. That's good service!
Cute stuff good deals wish the shipping would be a little faster but still good deals
Good service and price, prompt delivery, no issues whatsoever
He comprado 2 veces, 3 prendas en total. Una me gustó mucho, otra no me gustó, y otra regular. Pero no sabía que las devoluciones no eran gratuitas si no te gustaba la prenda o quieres otra talla. Si lo llego a saber antes no hubiera comprado. Por este mismo motivo, no volveré a comprar. Por lo demas, está todo bien, pero comprando por inet es imprescindible que las devoluciones sean gratuitas como en otras paginas similares como Shein, por ejemplo.
Easy to order and very nice selections.
Well made and a style for all women.
Although the clothes are very affordable. Unfortunately, most designs are not made to fit US STANDARD women sizes of 12-14.
As long as I don't get a million scammers trying to get me to pay more for shipping. Took over a month & putting up with 2-3 daily emails requesting more money. Too bad because the clothes are nice.
Not too big, not too small. The Ruby colour was just right.
Clothes are cute, run small, order size up, but overall the clothes are cute
Love the selection for the price and the price for the selection!
Schnelle Lieferung gute Produkte
War meine erste Bestellung und bin sehr zufrieden
Passt ziemlich genau. Das meiste sieht auch genauso wie auf den Fotos aus
The first order took over a month
The second one was much better
The clothes are made cheaper than I hoped, but not surprising because the prices are so low.
Thanks again for the styles& prices. Always looking for good bargains
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

