Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The time frame for the items is too long but out 4 items 2 is perfect.
Livraison plus rapide que prévue, articles vraiment très bien...rapport qualité-prix top
I love the merchandise when it fits except the return is very difficult. The items typically run small so I order a larger size and they're still too small but trying to return them is such a hassle.
S size is insane big, the picture you have on the website are not real and the quality is very low
Material and size not as described. I purchased based on size chart. Unfortunately, runs small!
This company STILL has not sent the "out of stock" item which I ordered on October 30,2022. I paid for four pants sets and I received only three pants sets. ( the three pants sets turned out to be very thin, cheap looking and too small). I emailed customer service multiple times about returning the unsatisfactory three pants sets and getting a refund on the 4th pants set which they did not send. They REFUSE to acknowledge my request. This company is located somewhere in Asia. You can not call them and they pretend as though they do not understand English when you email them. This is a lesson learned. I will never buy from an "unknown" company that solicits me online ever again. Their clothing look very tempting online, but isn't that what the devil does (tempt you and then you fall for it?) I just want my money back -- ALL of it!
My experience with ordering, shipping and receiving the product was great!
Dress and Top fit perfectly, great response when didn't receive when expected, soon arrived after. Both the dress and top look sparkly on the wine glass but didn't arrive that way. Earrings are great as per shown.
I order two different items from two different places back-to-back. The other arrived in under a week whereas this one took about three weeks. It could have been the lighting, but it looked somewhat different (dressier) in the photo than in person. But the price was great and it is still pretty and comfortable.
Good choice and nice styles and affordable prices and something for everyone despite what size you are
Love your clothes! Will definitely be ordering more!
Great. Thank you - item arrived and was a little longer than expected but it DID arrive so thankful for that.
Vêtements d'un certain prix donc on espère de la qualité mais vraiment déçue de l'ensemble de mes achats.
Je ne commanderai plus.
Boots with zippers broke less than of week after receiving
I love the items that are shown and not to expensive
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

