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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Sexy and flattering. Perfect fit. Always great prompt service. True sizes
All the 2 pieces were too small and it took forever to arrive.
It took a little while but worth the wait. Pretty shoes!
I ordered 2 xl shirts 1 fit well the other was way too small. A little disappointing
Long wait just to be disappointed, material looks cheap, like pajamas. Top too short, not shiny enough for me. Size S is my size, but the product was too small for me.
One item was fine, the other not so much. Overall I would purchase from them again.
IT's Dec 15th, I placed my order Nov 6th. I have contacted the company 3 times, still not one single item of the 6 item order has arrived...
I do not understand these glowing reviews, with such bad service and lack of follow up on their end
Took a lot longer than they said it would there time isn't right
SHIPPING IS SLOW AND PRODUCTS ARE NOT AS PICTURED. PICTURES SHOW ITEMS AS ONE THING BUT WHEN THEY COME IN THEY ARE ARE LIKE PICTURES. VERY CHEAPLY MADE. NOT GOOD QUALITY EITHER.
The advertisement for this item looks great! Until you receive the product. It appears in this picture that it's all glittery & sparkly, but it is not, it is simply an iron on decal with no sparkles l
Ovarall good, processing times very long, delivery times very long, a lot of mailbox spamming after purchase, Products not described correctly, all straps on bras are an additional accessory not part of the bra itself
Colis reçu 2 mois apres. Il a fallu que je vous écrive pour recevoir le colis quelques temps après.
Not as expected I was expecting a glittery top not a glitter in sight I have 3 to return
I will know more when it's delivered
Brilliant experience great to deal with products are amazing
Love this store, sometimes i get upset with sizes not understands them
Order always easy
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

