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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I have bought from other online retailers and the fabrics were not what they appeared to be. ChicMe was totally opposite. Fabrics were perfect. Nothing was thin or see through. I will continue to purchase from ChicMe from now on.
None of the items fit clothes were all to small so maybe go a size up and the shoes were all to bug so go a entire size down.
Not what I expected. This is all I have to say about this product.
Took ages to receive my order.
Then asked to pay for it before it got here, I paid by karnataka, so no big issue, but wasn't what the picture says at all. Apart from ot looks like two tops in one.
Not a good shopping experience. I will not use chic me
Even though it took some time for the package to get here (for I'm from Brazil), everything was perfect. I loved the product!
Love the outfit perfect size. Will order again from website
Do not like at all that's all I have to say I do not like this mess
Very disappointment I ordered this item weeks in advance for a Christmas party it never arrived in time and the photo and description of the item was misleading as it showed a sequinned part which it was not and was just a gold pattern very disappointed I won't be using your site again
Very good my gal wass very happy and i enjoy your produces
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

