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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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No se parece en nada a la foto. No tiene brillos. Están impresos y es de muuuuy mala calidad. El color negro se difumina al estirarse. Muy mal producto y espere más de un mes
Overall decent but would love to see better and more detailed descriptions.
The delivery let then down.
Item was despatched by the supplier, but I had to chase several times.
Evri left it in a bin, and failed to put a card through. The porch was open for delivery, so why they chose a bin I don't know
The order was sent quickly and the shirt and dress felt great, material wise. I would order a size up next time, because the fit was a little snug, but other that that, it was great.
Easy and quick experience. No concerns. I have shopped on the Chic Me site many times.
Did not receive all the items in my shipment. Shipment took a long time to come. I do love all the items I did receive, good quality, and great fit.
So far very good no lie would recommend it to everyone clothes look good and at good price
The black-and-white skinny pants that I bought the zipper broke the 1st day I wore them, and the other outfit the high waisted outfit set the top doesn't fit, it's too small and the bottoms are too big, I can't contact anyone about returning them. There's no option to talk to a live person
It came before expected delivery date, great quality dress and lace
Très déçue car je me suis faite avoir sur le produit. De plus, la livraison a été très très longue.
Even though website says it ships out within 3-5 business days, be careful. If you're needing this outfit soon, don't order. It comes from china. I ordered on November 10th and got it December 12th. The tracking information they give you to track your package is a joke. It NEVER updates. I emailed company several times and got a generic automated email back. You could tell it was computer generated and not coming from a real person. When I did get the outfit, it was perfect.
Very slow delivery but it arrived, product is nice looking but not as good as the picture
Impossible to Ask refund.
I receive my dress looked beautiful in picture but not in réalité.
This company has no way of communicating with them …. I was looking forward to my order and still
Having received anything yet and it's been a month. Don't waste your time and money.
Mad as hell …. No way to call message twice no response this was my first time and will be my last.
Outfit so long to arrive and when it did was a bit dissatisfied. Won't order again from this company
Returned goods and my money has not been refunded after more than a month. Poor service indeed,
Lovely clothes, stylish and inexpensive
Great when I look good for my age I love everything that a boy is really great
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

