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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,243
This company responds to reviews on average within 16 days

Instant Feedback

238,108 reviews

We monitor reviews for authenticity

Mexico
2 reviews
0 helpful votes
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POOR QUALITY
January 25, 2023

PHOTO IS DIFFERENT TO REAL PRODUCT, WITH POOR QUALITY, MATERIAL IS PLASTIC, AND LOOKS LIKE VERY SHORT DURATION, I DID NOT LIKE IT AND NOT RECOMMEND IT

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Ohio
1 review
0 helpful votes
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Somewhat disappointed
December 26, 2022
Updated review

A little complicated but love your products. The delay in shipment, it took 12 days to get from JFK to my home in Ohio. And the one was intended for a Christmas Present and didn't make it in time.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022

A little complicated but love your products
November 21, 2022
Previous review

A little complicated but love your products.

Date of experience: November 21, 2022
New Mexico
1 review
0 helpful votes
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Leopard print outfit
December 26, 2022

Ordering off the sirr was easy but it took a couple weeks or so to receive my order. When I received it the top was too small so I don't think the clothing is true to size or maybe it just that outfit. This was my first time ordering.

Date of experience: December 26, 2022
Belgium
1 review
0 helpful votes
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Délai trop long / pas de traçage possible du colis.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
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No access to site
December 26, 2022

I tried on two consecutive days to access the site to return an item and it gave an error message.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Not great
January 25, 2023

Took forever to arrive and one product is nothing like the pic.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Pennsylvania
1 review
0 helpful votes
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Army set
December 26, 2022

Quick and convenient I loved the online service will be using in the near future.

Date of experience: December 26, 2022
Missouri
1 review
0 helpful votes
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I have used them a few times & returned items in the past. Even if they arrived damaged, they will REFUSE to fully refund you & expect you to pay the return shipping fee. I paid the return shipping for all of the items in the past. This past holiday, I asked 3 TIMES for the return address & the chat rep. Ignored my question each time & instead kept offering me increasing refund percentages. Finally, after exhaustive messages, I accepted a refund of 45% for all 3 items from Isabella, who I had been speaking with. Suddenly, "Kristine" jumps on the chat & tells me she'll only refund 1 item L& not even the damaged item. I asked to speak to her supervisor or Isabella again & look at the previous messages. She ignored me twice & acted like she couldn't see the previous convo. HORRIBLE CUSTOMER SERVICE & SEEMED NOT TO UNDERSTAND BASIC COMMUNICATION. Avoid KRISTINE! I will be returning all 3 items if they ever send me the address...This has been going on since 12/17/22.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Clothes
January 25, 2023

In general is bad quality and nothing like it's photos

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
New Jersey
2 reviews
0 helpful votes
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Satisfecha
December 26, 2022

Me gusta, hay buenas prendas, y de calidad, aunque a veces son distorsionadas con la publicidad.

Date of experience: December 26, 2022
France
1 review
0 helpful votes
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Articles non confirmés aux photos
January 25, 2023

Photos bien bien retouchées, on reçoit des articles aux couleurs ternes et au rendu cheap. Alors, ce n'est pas toujours moche, mais ça reste décevant

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Very nice
December 26, 2022

Quick delivery on this item. Fits perfectly. Looks very nice on

Date of experience: December 26, 2022
France
1 review
0 helpful votes
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Déception
January 25, 2023

Ce que l'on voit sur le site n'est pas ce que l'on a en réalité

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Horrendous
January 25, 2023

I will never ever buy from chicme again as the sizing is absolutely terrible and the fabric is so cheap. Very poor description of my item and definitely was not what I thought I was getting

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Switzerland
1 review
0 helpful votes
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January 25, 2023

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Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Undelivered parcel
January 25, 2023

Not happy ordered for my birthday didn't come thought will do for xmas.got notification saying parcel delivered I wud like to know where to

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Disappointed
January 25, 2023

I will not be buying your products again. Misrepresentation between the images and the actual items. Long processing time, I waited over a month to receive the items.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Delivery times from placing order
January 25, 2023

Not good. Was held up in China warehouse for a very long time, admittedly Covid played a hand but no communication forthcoming as to what was happening. Luckily my items were not too expensive but if I had paid for a costly order would have been questioning whether a scam had taken place. Would I order again? No.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Denmark
1 review
0 helpful votes
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Good place too shop
December 26, 2022

Fast delivery and overall I'm satisfied with my purchase

Date of experience: December 26, 2022
Switzerland
1 review
0 helpful votes
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Quality varies too much
January 25, 2023

I have order three time now several items at the time. The quality varies too much. The meaning at size S also varies incredibly between items

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2022