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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Not true to size, sizes come up small so although ok fit in future I would order a size larger
It was a surprise. Not really looked same in the picture and real dress. Not happy at all. It was very cheap but not what I expected.
I didn't have pressure in placing my order
Merchandise is so small was no need to attempt to try it on
La qualité est assez décevante (fil de couture qui dépassent)
La matière de certains articles est pas confortable
Placing the order is extremely easy but the delivery time is absolutely ridiculous. It took about 3-4 weeks to receive my items. I placed orders (a different vendor) that had to be shipped from overseas at the same time and recieved those orders within 1.5 weeks.
Was everything I expected. Can't wait to order more items soon
Crazy,Terrible, hate that I wasted my time and money waiting for the dress only to be greeted with poor quality fabrics
So disappointed!
Muy tardado y mala calidad de lo que envían, no hay mucho cómo rastrear el pedido cuando está en Transito,
Products are most unusual and eye catching. I have purchased other items and all been great.
Love shopping with you. Just have to pay more attention to sizing.
Easy website to navigate and ordering was easy. Styles looked lovely and appealed to my taste.
Would be nice, if all US-sizes in shoes actually matches the european sizes
Shopping experience was okay. Product came in a reasonable time. Price was good.
Well was reasonably priced but took almost a month
I received the dress quickly, thank you for that.
It is pretty much what I expected.
Easwas easy to order but have to deal with online customer service & really frustrating
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

