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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Because the products are beautiful e deliver fast, and my friends bought and recommend me
Poorly made. Feathers come off just from touching the item and the other looks like a childlike material not sexy at all.
Boots are uncomfortable and itchy. Getting a refund was not worth it.
Too long for delivery and the quality of the product was unsatisfactory
Perfect shoes for a Bride comfort and stile fast response time
Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome
Took way longer to get. My Christmas shirt came after the holiday and the other shirt is too small but my 14 days have passed.
3/5 shirts that were ordered ran pretty big. Fit more of XL.
I need to return these items. Not at Al what I expected.
I was super disappointed in the quality of the items that I purchased.
Loved the products but would be nice to have tracking updates to see when order due
Aime faire le achats en ligne et le prix très bon. Lorsque j`ai recue ma commande et vérifier le prix j`ai eu à payer le taux de change, pourtant le prix était en canadien, alors à ce prix je ne pense plus commander chez vous car c`est de la fausse publiciter
Not happy with item received. Nothing like the photo and very poor quality. Would not recommend or buy from again
Must come from China cause everything from there is to small for Canadians
Very good from start to receiving the goods the goods were as expected
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

