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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I love everything I shopped, they are so awesome and lovely. Chic me didn't disappoint me.
I did not receive the product that I ordered and I'm very displeased with this website. The product was nothing like the outfit that I ordered. I'm a very dissatisfied customer and will never order from there again.
Not bad at all, the clothes are cute and normally reasonably priced.
The jacket does not fit.
You have never allowed me to return it by giving me a return paper as an option to return and get my money back. You only give the option of further shopping which I do not want.
I will tell others not to use you uynless you give me my money bacvk and let me return the jacket
The wine shirt fit perfectly, the material was as expected. I tryed the grinch shirt on, it was the size of a 2x and the sleeves were crazy big
I ordered Christmas items to wear for Christmas, I even ordered them over a month in advance to ensure delivery before Christmas, but still got them in January.
Love your products they ok but I would like to receive them sooner I didn't believe I was gonna get them or not.
Took ages to arrived didn't think it was going to arrive before Christmas as it was a Xmas present
Very quick and responsive I would definitely recommend anyone to shop
Love the fact that your company stays in touch with it's customers & shows concern on your products and how your customers receive and likes or dislikes.
Great, easy to use website, arrived promptly, lovely 3 piece bikini set.
Super pull, original; prix correct, il a beaucoup plu autour de moi
The tracking was never updated so I can see what's going on for 3 weeks and suddenly it arrived at my door and tracking still not updated
Ja i commnade ces produits par rapport aux photos vues sur votre site mai a la reception jai ete decue car les produits sont pas du tout ce que j a vu
Ordering was fairly easy. Product arrived in good time.
Good service but very disappointing garment. Will not be wearing this item.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

