Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hot items. One broke first time use. Shipping was rather slow.
The ordering experience was good and user friendly. Though the shipping took a long time, but not sure where there problem was as it's impossible to track the parcel
Really long wait for package, I've missed Christmas and pre Christmas parties.
When they arrived noticed poor quality of materials even though design matches the pictures, it does not look the same on me.
Easy company to shop with. Delivery was quick and efficient. I really like the variety to choose from
Quick and easy to place orders
And had a return policy
Quick and easy to order
Sit back and wait for delivery now
Easy and quick
Hopefully I would get what I ordered
Efficient, with good communication. Item as described. Good value for money.
Jeder Artikel hätte mindestens einen Mangel.
Löcher im Material, Knöpfe schlecht vernäht, Verschlüsse defekt oder fehlten.
Shipping takes to long...I thought I would have for Christmas but shipping takes a long tome
So many options to choose from and all cute and great prices
I really love everything I´ve ordered so far. Fits perfectly and the fabric is so soft and comfortable.
The price is fair and so far nothing has gone wrong.
I took a chance when I ordered for the first time, no one around me had heart about Chic me, I saw an ad on Facebook and opened it.
It's my first time ordering so I cannot tell yet how happy I'll be with the products I've ordered ;)
Waited a long time for delivery. I understand it's the holiday season but order on Dec 2 and didn't receive until Jan 6. Thought I would have in time for Xmas. Will have to wait until next year. Have a jump start on my Xmas shopping for 2023
Not pleased with the product poorly made I ordered a 11 must of sent me a 13
I only liked a couple of items, and the process of paying express and receiving it within a month was a little too long. The customer service to keep me posted as to when it would be arriving if guys did a great job and keeping me informed.
Bit hard to follow took 3 times and didn't know how to change currency
Awful will not purchase from them again goods not as advertised poor quality will be returning them
I ordered an item was sent the wrong size and they told me they didn't carry the item any more and could only offer me a 10% refund and I keep the item. When I asked for a full refund they stopped responding to me and didn't follow up untill their 14 day window closed and told me they couldn't do anything. Terrible company, terrible customer service, terrible experience save yourself time and aggravation and don't buy from here
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

