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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,184 reviews

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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Todo bien pero me falto un producto
February 10, 2023

Me falto un vestido blanco de manga larga quiero ver cuando me lo van a mandar

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Texas
1 review
0 helpful votes
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Nice product
January 11, 2023

How long will it take to come in too long yo come In it took about 3 weeks one outfit was too small

Date of experience: January 10, 2023
Georgia
1 review
0 helpful votes
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Not good quality
February 10, 2023

I was not pleased with my order. I sweat shirt was too small. The pants were not was I thought, they looked like Khaki but there are not

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Mexico
1 review
0 helpful votes
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Buenos productos
January 11, 2023

En todo momento estuve informado del envió, y también de los productos solicitados.

Date of experience: January 10, 2023
North Carolina
1 review
0 helpful votes
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Failure to Deliver.
February 10, 2023

It is a month later and I still have not received my product order and customer service has not responded to my complaint of not receiving my order.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
New Jersey
1 review
0 helpful votes
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Great picks
January 11, 2023

Easy. To navigate the site. Took awhile to arrive. But, love all of my purchases.

Date of experience: January 10, 2023
Texas
1 review
0 helpful votes
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I am trying to return this product because it is too small. I know it has been past 14 days, but I still want to return this item.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Kentucky
1 review
0 helpful votes
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Order review
February 10, 2023

Products ok but shipping is ridiculous! Took well over a month to receive.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Oregon
1 review
0 helpful votes
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2 piece set
January 11, 2023

Love it! They got here just in time for Christmas pictures with my hubby! Grinch is my favorite! And it was this years theme!

Date of experience: January 10, 2023
Australia
1 review
0 helpful votes
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No
January 11, 2023

No no no no no no no no no no no no no no no no no

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Minnesota
1 review
0 helpful votes
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The experience was sketchy, the products are alright not great -just glad it wasn't a total bust

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Virginia
1 review
0 helpful votes
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Refused to give refund
February 9, 2023

Placed an order on December 2, sent inquiry two weeks later and several after that as I wanted the outfit for NYE. I asked multiple times for a refund and was refused a refund, told to wait on shipment, even given USPS tracking number, by the way, that still doesn't work. To this day, I have emailed, being told my order is awaiting pick up to be shipped to the US. What? I don't need the outfit. Asked them to cancel the order since it is still there in China and they still refuse to cancel the order and will not refund my money. If I refused to pay them, they would be suing me. But they want me to accept the fact they refuse to give me my money back. This company is AWFUL and I definitively don't want nor need the clothes now. I spent over $100 with this fraudulent company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Texas
1 review
0 helpful votes
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Recommend chicme
January 10, 2023

No issues with order or merchandise. Order was received in time for christmas

Date of experience: January 10, 2023
GB
1 review
0 helpful votes
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Product not as shown in photo
February 9, 2023

This took far too long to come when I tracked the product it sat for well over two weeks waiting to be picked so I emailed to cancel product, was told out of stock so asked for my money back this was ignored and then received an email to say it had been shipped not happy with product as does not look like photo of top and quality not good

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Tennessee
1 review
0 helpful votes
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This looks and fits nothing like the picture! Requested a refund which is like pulling teeth with chic. They are refusing to give me 100% of my money back. Order with Shein or Rainbow instead as their refund policy is much more easier, quicker and friendlier.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
North Carolina
1 review
0 helpful votes
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1st and last order with ChicMe
February 9, 2023

It took to long to get but I understand that it was coming from China. I was just disappointed at the merchandise one I did receive it. Had I been extremely happy with my purchase the wait would not have been an issue.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Missouri
1 review
0 helpful votes
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Chic me
January 10, 2023

Reasonable prices and discounts but watch sizing tends to run small and takes a very long time. I'm still waiting on two orders.

Date of experience: January 10, 2023
GB
1 review
0 helpful votes
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Knee High Boots
January 10, 2023

Very easy website to purchase from
Good were received as communication dictated

Date of experience: January 10, 2023
California
2 reviews
0 helpful votes
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Horrible!
February 9, 2023

Nothing like photos. Sown up cheaply and value is crap.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Florida
1 review
0 helpful votes
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Not as pictured
February 9, 2023

Runs really small. No bling as pictured. Walmart shirt would be better.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023