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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Overall great, didn't have any problems and the items I received came earlier than expected.
She hasn't worn them yet, but she said they were perfect!
Easy to use site
Jewellery was lovely clothes were cheap looking
Feels like good quality and the look is as in pictures, very good fitting and size
Très bien en général mais pas cette fois car déçue par un des produits reçu
The clothes look nothing like the pictures accept for two will not be ordering again. I got them for christmas they turned up in janury not a happy bunny
I love everything about this company. Great style with good value and great delivery service
Still had to ask about my delivery which I was not happy with at all, never looked like the pictures
While ordering, and until delivery, absolutely no information about when the products will arrive.
I ordered on dec 18th, hopefully for Xmas, but received the whole by Jan 8th - without any preliminary notice.
This absence of information is not acceptable to me
Great experience and I will shop more and invite friends
I got a few nice items but most didn't fit right and one item didn't arrive
If you are looking to get this right away forget it you'll be waiting so be patient it took two and a half months before it was delivered but it is nice so I'm glad I wasn't in a big rush to get it
Je suis très déçue pour une fois que j'achète et les retours sont très compliqués
Facile de commander et beaux produits, mais le réel rattaché à certains produits est plus beau et semble de meilleur qualité en photo qu'en vrai. Le délai pour recevoir les produits est acceptable. Il y a une offre originale de produits proposés et les prix sont plus d'acceptables. Pour ce qui est de la qualité de certains produits, c'est un peu décevant et la grandeur pour certains produits aussi, c'est bof, bof, trop, vraiment trop petites tailles.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

