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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Même si certains produits sont en rupture, la réactivité de l'équipe ainsi que les informations sur le suivi des stocks sont donnés au fur et à mesure et les possibilités d'échange ou d'annulation sont proposées automatiquement! Des vrais pros.
BAD! Never had a problem with any of my orders from ChicMe, I was very unhappy with this order. I order my sweater Dec 6,2022 and just received it Jan. 24,2023. Needed this sweater for a special event and had to cancel the event so I was very, very upset about not receiving my sweater.
I purchased a dress it arrived on Saturday night sometime. Sunday morning opened the package it has a long thick string hanging out of the neck part and didn't fit. Reached out to Chic me. And they said I couldn't return the item. But on the web site they clearly said within 14 days full refund.
All good no problem at all. Would just appreciate back order on site so I can just reorder without searching.
Or it's not very clear because I can't find it.
Très bonne expérience sur le site je recommande. Livraison rapide et tailles conformes
I've ordered a few times from Chicme and the goods are generally good and come reasonably quickly. Obviously it's the prices that attract us. And the goods are mostly very good.
Really great experience not having to waste time and effort in shops with buying on line. Slight gamble not knowing sizes to fit but so far fit has ben to perfection.
Great business great experience. Chicme is really great getting back with you on a concern. Communication is awesome.
I ordered boots to be sent to my granddaughters. I took 1 month for the shoes to ship. I have been trying to tell them the ship to address is incorrect for 1 month.
The fabric and the workmanship are of low quality. No way I can wear that out of my house.
Thanks.
Very satisfied with my purchases overall. Definitely recommend.
Arrived quickly, as shown on line wonderful experience
I requested a refund for my order so I'm waiting to hear back from them so that I can get my money back. I was dissatisfied with the jacket.
HOLA ES LA PRIMERA VEZ QUE COMPRO CON USTEDES HOJALA ME LO ENVIEN EN TIEMPO Y FORMA. BENDICIONES.
Material looks thicker color looks darker and letters look sewn on online
Tall girl friendly cute clothes. I like the different styles that you would not see everywhere.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

