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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Poor quality I didn't like the $#*! I would never buy from you again.
Cheap products, horrible customer service, took a month to receive. Cheap product not as pictured
Too small. Needs to include specific/exact measurements.
Extremely cheap quality - the clothing feel, look and wear it terrible. Sizing is not uniform. One small item can be wildly small or extremely large. The return and exchange policies are ridiculous. Items received with missing parts.
Didn't arrive as promised- I have nothing else to day
In beginning though will be rubbish but for the money and delivery everything went very good.
Material not as expected on some items will.be returning
The buying and checkout process was a user-friendly experience, especially with Klarna.
Delivery: Need some work. There is no notification except at the initial purchase. My package was late and I had to reach out for the status, there was no notification. Your other brands or competitors (Temu/Shein) give progress notifications throughout and if it is not delivered when expected they give you a coupon for future purchases.
Checkout was fast & easy (used Klarna)
I returned the all articles, but it still is not finished.
My return should be finished!
The clothes look fabulous in the photos but don't have the sparkle wow factor ad shown in the photos
Sizes are not true I shop for plus sizes but continue to get sizes three to for sizes too small. ChicMe has great styles but poor sizing.
Easy to use so far, but be prepared to get a whole different product
I have one piece of my order still in delivery? I checked up my order because I never ordered from this Company, there follow was good. My products arrived & I have to say majority of my clothes are to small & I went up a size & very poor quality.
Website/software is not very user friendly, over clothes are very fashion statement!
Never again with wigs. The wig is very unflattering and looks nothing like the pic.
The product took super long to come.
I kept checking my email for updates and nothing!
Y'all need to do better communicating.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

