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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I received my order in split shipment due to a shortage of a dress. However; I DID NOT receive one pair of leather shorts I ordered and two items were not as described so I'm returning. Usually I have good experiences, this time NOT!
Took a long time to get items, still have not gotten all, some items poor quality and others nice quality.
Quick and easy, no shipping issues, delivered on promised by date
Top doesn't fit. Way too big. Not as described. Not easy to return. Only gave me 40% refund. Top is no use too anyone so sent it to the charity shops. Waste of money. Don't buy it
The blouses are very nice and they fit well. The quality is good
The items ordered did not arrive in time for my holiday so had to go and buy another tankini also paid shipping for a 3 to 5 day delivery and it took over a month
Looks great on, but don't order when postal strikes are on
It was a very good product, I personally thing that it was a great fit
The item received does not have enough material to be the dress I ordered.
Didn't looked like what I ordered. The picture appeared as if the jumpsuit had sequences on it but it was a very ugly pretty print. Don't know how the camera made it look that way but it did
Very nice and easy to do. Takes guesswork out of it
Since zipper broke on pants right when putting them on won't be ordering again
Order took a very long time to arrive and some products were not like in pictures
My experience ordering from this company wasn't good. Took too long to receive my items. Items came they didn't look nothing like the pictures. My overall experience is to never order from this company again.
My overall experience with chic me has been so far good except for the issue of trying to have you guys change a address for a dress that I have purchased so I wind up purchasing it twice but furthermore the overall experience has been excellent
I love shopping with chic me just have to order 3 weeks in advance if it's not emergency wear I will continue shopping
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

