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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Shipping was a nightmare. Poor communication about delayed product and delivery. One outfit I won't be able to wear at all due to size and I won't return it for a refund because getting the product took almost 2 months to receive, returning process seems exhausting. Love the boots but won't be using this site again.
I was not happy it took to long to receive my order and it didn't take that long for my first order
I ordered several things twice in error so stuck with them as I would only get a 40% return rate on anything returned. Several items look horrible and I'll have to fix them with my serger machine or give clothes away to a good cause.
I've ordered twice so far with no problems. I realize this is one company that uses multiple names and some people have complained about not receiving items but I've had no problems so far. The designs are much nicer than I see in shops.
Easy shopping through products. Delivery took a bit longer than expected
Terrible u can see thru it took too long to arrive. Very poor quality. Poor thing. Poor baby poor quality fake site ugly ugly
So far all look good and good prices and discounts
Very cheaply made, not worth buying it. Material sucked, it ripped open as soon as I pulled it out of the package.
Tout est parfait mais quand il manque un article comment ca se passe. Il me manque une paire de chaussure sur l avant dernière commande. Merci
THIS SHOP IS HORRIBLE! Their return policy is misleading and dishonest! I wish I'd never purchased anything from them! BEWARE! I was told there was a U.S. warehouse...was told I could get a full refund...they're trying to give me a mere 30%. SOOO sorry I shopped here!
Waited over a month for sneakers and they arrived defective.
Me gusta esa página y sobre todo la ropa de ahí, ya hice otro pedido
First time buyer and loved everything. It all fit perfectly!
I am New with Chic me I am trying for first time.Yes my first time ordering from you. I didn't know all Idems were from China. I was So upset, a order I ordered for a Wedding was taking very long. I came close to Cancel my order. But the one I really wanted was Very Beautiful and I know I will get many complements. One segestion Make Petite Legs for Short People.
Late but worth it. Will be ordering more love the look and fit
I have not worn my outfit yet. It's not hard enough for me.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

