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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It was a good experience and I will shop with them again
Great experience the quality of the clothes was great and I will be wearing them on vacation in June
This was a great experience. Great products! Thank you!
I liked several of the items I ordered, but one of the shirts was way too short (by about 2 in shorter than size guide specifications).
Las telas son de baja calidad, las costuras están hecha con poca precisión y las tallas no son exactas la chica es muy chica y pedi unos tenis y estos vienen mas grande y tambien son de muy mala calidad
It was my first time buying from chic me. I liked most of what I bought the only problem was the size the shirts run a little small so it's kind of hard to order a set
Good experience but I need help with my return. Can I please get instructions on how to make a return thank you
I was disappointed with the product. The sizes are smaller than what they say. I've not had any issues with other companies when ordering online. It's a shame because I love the styles.
It was a very great experience for me. It was my first time ordering from this company and when I receive the package the product was very soft and it was very lovely.
I ordered close to $100 worth of women's clothes from ChicMe in March 2022. 4 of the 6 women's tops were completely unwearable due to being virtually see-through. The items looked nothing like the online photos, in terms of fabric and quality. The detailing that looked super cute in the photos turned out to be sloppily cut with scissors! To add insult to injury, ChicMe will not refund my money. I have been going back and forth with them for nearly 3 weeks, receiving one response every 24 hours. Despite the return policy saying that items are fully refundable with free return shipping if there is an error on ChicMe's part (gross misrepresentation of items should definitely fall within that definition), ChicMe has offered me only a 30% refund. This is clearly a scam website and obviously, a 30% refund on items that are unwearable and complete garbage is not fair or reasonable. After repeatedly pressing the issue for 3 weeks, ChicMe has now come around to offering me a refund of the subtotal price of the defective items, and insists I absorb the sales tax (13%), pay return shipping, hope the items navigate their time consuming and precarious return process, and wait who knows how long for a tiny portion of the refund I am owed— completely contrary to their listed return policy. So buyer beware. This company is nothing like Shein, which has very nice, quality "discount" clothes. This company also operates completely contrary to its advertised return policies.
Unless you want to waste your money and frustrate yourself, don't shop here. Buyer beware.
The shipping process was very long, and the items were ok to good.
Transparenta muchísimo, pensé que si te tira sería mejor y no, es muy finita
I love the style of this jacket and it is very lightweight. Perfect for summer or fall days.
Bonne mais stressante parce que au début, je n ai pas reçu des nouvelles ni de courriel et je me demandai si c était de l'arnaque
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

