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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Experience has always been great would order again
They came in in good timing. They look good on and I love them.
My shopping experience was good you can shop in comfort
I ordered this shirt weeks in advance, only to receive the shirt after St. Patrick's Day. I will look elsewhere before shopping ChicMe in the future.
Nothing left to say apart from you breach statutory rights
Great customer service.
Beautiful shoes, just what I wanted for my grandson's wedding.
One very happy customer here.
It was ok I wish it was a better selection of matching sets
I wish shipping didn't take so long and someone kept you updated on when your products were coming instead of me having to reach out to customer service
It was ok I wish it was better selection of matching sets
Most things fix some did not fit right on me. Overall good experience.
Great…………………………………………………………………………………………………………………..
Wasn't what I ordered and took a month to get. Ordered one more so let's see what that is and probably won't order again
Los artículos me gustan mucho, pero el tiempo de entrega es muy largo. Me tarda mucho.
Order placed in Feb. Since 3/3 it's been waiting for packaging. Longest I've waited for anything ever! Very dissatisfied!
I ordered this back in February, thinking it would arrive in time but it didn't unfortunately. I was very disappointed, as it arrived the day after.
Customer service told me: "Chicme cannot reimburse OR re-ship orders that were mis-delivered by the post office or stolen from a property."
They chose the shipping method, not me. But whenever my items never arrived they refused to take responsibility. My order was in the $160 vicinity. They offered me a $40 coupon as compensation.
After more than 30 emails passed back and forth nothing has changed. They are offering me $45, but refuse to either send my real order or give me a full refund. They responded to this review, but they are not serious about really resolving this issue. They have canned responses they send in response to your complaints, knowing you will eventually give up and take their lowball offer. DO NOT DO BUSINESS WITH THIS COMPANY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members