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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,367
This company responds to reviews on average within 18 days

Instant Feedback

238,569 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Disappointed!
May 2, 2023

Ordered in plenty of time for St. Patrick's Day but yet it didn't come till four days after! So kind of wasted my money but I couldn't wear it anyways. Not sure if I will ever order again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
Australia
1 review
0 helpful votes
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Gem sandles
April 1, 2023

Product was nice. Didn't get right size but gave them to a friend that they fit and she liked them

Date of experience: April 1, 2023
California
1 review
0 helpful votes
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Never again
May 1, 2023

Over it. Terrible material. Not true to size. No returns only 10% of the cost returned to you. Never again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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Shipping could be better
May 1, 2023
Updated review

I had 3 payments of 4 completed before my items arrived.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023

I enjoyed the experience
February 25, 2023
Previous review

I enjoyed the experience. I look forward to my items.

Date of experience: February 24, 2023
New York
1 review
0 helpful votes
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Love ChicMe
April 1, 2023

It was easy to make my order and they kept updated with the delivery.

Date of experience: April 1, 2023
District of Columbia
1 review
0 helpful votes
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Sizing
May 1, 2023

It's ok... I think sizing is not so accurate. Makes it hard to get the right item size

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
Canada
1 review
0 helpful votes
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Somewhat satisfied
May 1, 2023
Updated review

Fast and convenient, but the size and the missing order was a disappointment.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023

Fast and convenient
February 25, 2023
Previous review

Fast and convenient.

Date of experience: February 24, 2023
Florida
1 review
0 helpful votes
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Out of 3 items only 1 was ok
May 1, 2023

The pants are horrible, wrong size (nothing to do with the size chart you have on the website). They don't look ANYTHING close to the pictures.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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Nice prints
April 1, 2023

Ordered the products - took fairly long to receive, but satisfied with the end result.

Date of experience: April 1, 2023
Georgia
1 review
0 helpful votes
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Experience
April 1, 2023

Is many others online stores but, I'm loyal to ChicMe because the delivery is quick, if you have any problems or do you want to exchange the product is never a problem for this people contact you by mail. The prices are very razonable and with the coupons the you receive for any purchase I can't skip the offers. The quality are ok but looks great!

Date of experience: April 1, 2023
Canada
1 review
0 helpful votes
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Online items
April 1, 2023

Good experience no complaints. Nothing more to add

Date of experience: April 1, 2023
Michigan
1 review
0 helpful votes
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They run small
May 1, 2023
Updated review

Great deals but I ordered a 11they run small should have got 111/2 or a 12

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023

Great deals
February 25, 2023
Previous review

Great deals

Date of experience: February 25, 2023
Connecticut
4 reviews
0 helpful votes
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Poor material
May 1, 2023

The sashes for the sleeves are snap on they were poorly sewn on.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
GB
1 review
0 helpful votes
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Sexy lingerie
April 1, 2023

Wonderful experience and my new partner loves me in each item. Can't put into words how happy we both are with the overall effect of the lingerie set, bondage style set and rhinestone camitop

Date of experience: April 1, 2023
Georgia
1 review
0 helpful votes
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The items are nice
May 1, 2023

When you buy the items it takes long time to get there that my problem

Date of experience: April 1, 2023
Florida
4 reviews
5 helpful votes
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Impossible to do business with, stay away!
May 1, 2023

I have had good luck with some other overseas sites and Chicme appeared to get good reviews so I took a chance, unfortunately it didn't work out for me.
The site states shipping in 3-5 days. After 3 weeks I contacted them to only be told that one of my items was out of stock. No previous notifications of this anywhere on the site or notifications via email that my order was backordered. After another week of waiting I decided to try and cancel the order. Miraculously my order shipped the same day as I tried t cancel. No worries, I waited for it to arrive another 2 weeks later.
I ordered 5 items. 3 of which are completely inaccurate sizing as listed on the website, including one item that I could not even get on despite following the sizing chart, very cheap and low quality items that no care or effort went into making the clothing and 1 item I chose to keep.
Upon requesting a refund and return of the items, despite seemingly to have a very easy return policy on their site, I was met with nothing but additional information requested, then only either a coupon for another purchase or even if I wanted to return items I would only get 10% of the purchase price refunded. These items have never been worn and only tried on, some barely even so. Additionally, it appears the company has now added a section on the bottom of their return page about only giving a partial refund. Not only is this new policy added in a different font, but also at the very bottom so I know this was added after the fact and not when the return policy was created. As someone who works in online tech, I know how to spot and these changes when I see them.
I will be filing a complaint with PayPal to dispute the charge as the company is impossible to deal with. I would offer suggestions for others to stay away from this site or go to something like Shein instead which is great and very easy to deal with!
Companies like Chicme are the ones that give overseas sellers the bad reputations and unfortunately this one lives up to that stereotype. Never again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
Puerto Rico
1 review
0 helpful votes
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Chicme the best
April 1, 2023

Servicio excelente, rapidez, buen precio, estoy muy satisfecho con chicme

Date of experience: April 1, 2023
Tennessee
1 review
0 helpful votes
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Great
April 1, 2023

It came on time and I was able to track it to the door

Date of experience: April 1, 2023
Texas
1 review
0 helpful votes
Follow M U.
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The product is very cheaply made. I guess when you pay cheap prices you get cheap product.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
Alabama
1 review
0 helpful votes
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Sexy and Fun
May 1, 2023

Great price, pleasant fit - strapping isn't as wide as the sales photo, tho.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023