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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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If we have to return items, we shouldn't have to pay for shipping back due to items not what they appear to be or fit. Every other site provide you with a return label and to not gives off bad vibes and less shopping on your site.
Product wasn't received within time stated so I tried to cancel order, but product arrived during this time.
Good quality,true for size, fast shipping thank you.
I haven't received my package and you all did nothing but rip me off!
I was made up with my order size was perfect and I didn't have to wait long for my order to arrive
I bought $170 worth of clothes, none of them fit! U can only use Chat to return, after going back and forth for 11/2 weeks. They finally tell me, I can only get 10% back of what I paid for the clothes! DO NOT BUY WASTE OF MONEY! Scam alert
Overall the products are nice. Shipping took a long time and the arrival day was a surprise because the shipping tracking was not accurate.
It took forever for the purchase to be processed, it was about 2-3 weeks before it moved out of that status.
Delivery took a little too long but besides that loved it. Will definitely order from them again.
Won't order anything again. Took way too long to come in. Had no idea it was coming from another country. This should be noted at checkout
Great checkout process Was able to check out without any issues.
They do not honour their return policy. I was within the time frame but they would not give me a refund.
Loved the dress however, the back is way too small. I've been going round and round with customer service trying to return this item I will not buy from them again.
The order takes too long to ship. I ordered with Shein at the same time and I had that order before y'all order ship. Very nice clothes and shoes but I'm not referring anyone or do anymore shopping until y'all get better with the shipping time cause it's ridiculous.
Overall, just be aware it's coming from China. And shipping is very very slow. I had wanted the shirt for the boat show here and that definitely didn't happen. Also, the pictures are not of the actual product just a similar look.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members