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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It took forever to come. Items ran way to small. Shoes were cheaply made.
I've been asking for a return label for more than a month. Nobody gets back to you. I've turned this place in. It's a scam they won't give refund. Don't order from this site
All clothes are too small sized wrong! Do t waste your money! This is a faulty company! They will not refund you and they reply in Chinese. Terrible customer service
Love the color and the price the heel Is right th length
It was the shipping part that bothered me. I'm glad that someone did communicate with me when I sent messages and they got back to me. I really appreciate that. Thanks a lot from Miss Thomas.
This company should be investigated for fraudulent conduct. They boast that they accept returns when in fact they do not. They make acid attempts to make you keep the merchandise at a discounted rate, then if you want a refund they often refuse. Shipping items also took FOREVER.
To over a month to get items will not be ordering anymore
Very easy to order from. Items a good fit and quality. Will be ordering again
Survey in German would be good
………………… good
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Not all bad the price is what caught my attention.
Was worried about quality & when I would receive items but overall very satisfied
Make sure you order a month before you need them. Shipping from China was super slow.
The quality of the material was good, I light feeling. As I was carefully slip the jeans on, the chains were popping. Need a to come up with a better secure fixture for the chains. Not a fit for short person under 5"4. Its great looking pair of jeans. Just not for tall and hippy women.
I made two orders with chic me. The first order the clothing was extremely small. I bought 2xl that fits like a jr medium. Requested a refund for the second order and it's been three weeks my money still hasn't went back to the card. ChicMe continues to lie and say I had been refunded the bank just confirmed no refund has been initiated. I never got my second order nor my money back.
Thinking it was a site similar to SHEIN because they use the same layout but they took a month to come and when I did receive it I was very disappointed and when I tried to return I was bombarded with requests to keep the goods and I would get a reduction and then asking for my measurements etc it took a week of back and forth with them to finally return them. I wouldn't use them again there sizes are not realistic
Delivery takes to long. Customer service not good.? I'm stuck with items that I can't return so now I must sell them to get my money back
Overall I'm very happy with my order,and I will be ordering again, The quality of the material is very very good.
I wasn't sure if the things will come out as they were being advertised. But I was happy with most of my things.
It took longer to get the order though, so I was worried that they might not come, but they did
Nice selection of clothing. Everything went fine when it came to ordering. I wish the shipment was a lot faster.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

