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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,296
This company responds to reviews on average within 18 days

Instant Feedback

238,351 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Harriet W.
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I had a hard time trying to check on my order I didn't mean to place an order twice. I will be returning most of the order

Date of experience: June 14, 2023
GB
1 review
0 helpful votes
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Great service
June 14, 2023

Dress more like a tunic top but fitted lovely, worn with pvc leather pants and lots of compliments

Date of experience: June 14, 2023
Canada
2 reviews
0 helpful votes
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Horrible Communication
July 14, 2023

My first order and I have been fighting with them for a month for my refund. I ordered ten items and four of them were nothing like they appeared in the pictures. One shirt very very wide, the colour of a a tank top and dress were no where near the colour in the picture and the flip flops had cheap plastic soles. They ended up offering me 40% refund and I could keep the product as shipping back is expensive. I accepted the offer then they undercut the prices and changed all the prices on the invoice on my account when I questioned them on why they were providing such a low refund to cover the low refund they were providing, even though I provided them with the correct pricing of the items (you can see them on the website?) So they insisted my order only came to $116, well that is funny because I was charged $162 on my Visa for my order so I guess they also owe me $46 then for being overcharged for my order correct? So be careful if you order and they offer you a refund and keeping the product, they will short change you. Plus if you order you have to pay for the shipping for all returns. It is not free, like it is for Shein.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2023
Michigan
1 review
0 helpful votes
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Shoes
June 14, 2023

The shipping took much longer than I anticipated. I like the shoes very much.

Date of experience: June 14, 2023
Virginia
1 review
0 helpful votes
Follow Marsha N.
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I should have ordered a size smaller. I wore it on a trip and received a lot of compliments. I wears well.

Date of experience: June 14, 2023
Maryland
1 review
0 helpful votes
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PD
June 14, 2023

Pleasant but material seems a little cheap but pretty

Date of experience: June 14, 2023
Portugal
1 review
0 helpful votes
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Boa loja
June 14, 2023

Não tive problemas com a compra que realizei, correu tudo bem.

Date of experience: June 14, 2023
GB
1 review
0 helpful votes
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Look at sizing
July 14, 2023

The only thing wrong 10 was too big for me I would need 8 your sizes are big

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2023
GB
1 review
0 helpful votes
Follow Angela Z.
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Terrible and would never use or recommend
You need to look at SHEIN who offer great products and an easy returns and refunds policy

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
Follow Giovanna W.
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Shipping took too long
July 14, 2023

Had to wait over a month to get my order and some items were very poor quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
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Horrible
July 14, 2023

Wild never buy anything again from this site

Horrible horrible

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
South Carolina
1 review
0 helpful votes
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Not all its cracked up to be.
July 14, 2023

I ordered 2 dresses and a pair of shoes. It took a whole month to arrive and one of the dresses was the wrong size and the shoes were too small! I will not order from here again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
California
1 review
0 helpful votes
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Easy to order but took long to receive the items……………………………………..

Date of experience: June 13, 2023
Delaware
2 reviews
0 helpful votes
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Afua Janneh
June 14, 2023

Excellent quality material, the fix and the time in which it took for it to be developed. I am very pleased and would recommend family and friends to shop with ChicMe.

Date of experience: June 13, 2023
North Carolina
2 reviews
0 helpful votes
Follow Timitra E.
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I gave 1 stars only because I wore one outfit that I received a lot of compliments on. I needed to return more than half of my order. But was offered 10% of the total, then was offered 50%. I refused because I was not able to wear most of the clothes. Additionally, of 34 items ordered, I did not receive 2 items. They kept telling me that all items were shipped, when I asked for a shipping verification --item by item, of course they could not produce this. I told them that out of 34 items, why would I say that I did not receive only TWO? And I asked how could they verify that all items were shipped? I was offered 50% of my money back and $20 for the items that I did not receive (this two items totaled over $50). They asked me to send photos--I asked how could I send photos of items I do not have in my possession? I sent them a screenshot of what I was supposed to receive, all they kept saying was that they sent it. I told them I do not agree to their 50% refund and to please send me the address to where to return---instead, they refunded me $111.00. The order totaled $365.88! This was NOT 50%! I will be reporting them to the Better Business Bureau and I will not stop until I find and email the CEO! These people are TERRIBLE at customer support! If you order through them, go through paypal; at least paypal will assist in getting your money back. This site is the worst with the the worst customer service I have ever dealt with!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
Maryland
1 review
0 helpful votes
Follow Brandy V.
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Don't waste your time and money
July 14, 2023

Clothes were not as described and so absurdly constructed as to be unwearable. ChicMe now refuses to refund me the purchase price and is demanding they be allowed to give me a discount in the form of a partial refund, in exchange for me keeping the clothes and giving them a good review. I refused and now I am being told they will refund me my purchase price minus the shipping cost AND I have to pay shipping the shipping up front. Makes no sense. Don't waste your time!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
Indiana
1 review
0 helpful votes
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Great
June 14, 2023

Great fit. Would suggest to order to anyone. Got my shirt quickly.

Date of experience: June 13, 2023
Nevada
1 review
0 helpful votes
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Not happy
July 14, 2023

Order process was to long of a wait. Quality of material not satisfactory

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
Florida
1 review
0 helpful votes
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Lovely
June 13, 2023

Everything is nice just the flats we're different the right shoe strap is loose.

Date of experience: June 13, 2023
California
1 review
0 helpful votes
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Not at all satisfied, bad customer service
July 13, 2023
Updated review

It didn't look like on the website, looked very cheap, also sizes are too big. I tried to return so maybe get a small and they only wanted to return %10 from the 2 dresses. Never will I buy from this company. Bad customer service not very professional.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023

It doubled on an item but only wanted one, I had to...
June 5, 2023
Previous review

It doubled on an item but only wanted one, I had to go back and fix it because it wouldn't let me remove one at the summary.

Date of experience: May 6, 2023