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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Not easy to contact. No phone number. Made it difficult to return items
All outfits are exactly like the pictures and are true sizes.
The site was easy to use and navigate. The items were received quickly
I ordered for over 150$, it took over 1.5 months to receive my package. Everything is cheap and I needed a return. Guess what? You have to pay shipping for a refund! I will add more to this review this week. I want to show you everything that went wrong, all the communications with customer support and how I received cheap awful clothing, including 1 out of 2 sandals! I will create my usual review video for this company this week as well! Please know, the prices are low for a reason! And know that it's the same as Shein! Awful!
Shipping is way slower than expected. Products fit true to size. Great product for the price.
It took a month to receive my order. That is entirely too long.
Terrible customer service. Refused to refund, only 30% refund
Kept in contact via the app all the way. Took a bit longer than expected, can't fault the service
I have been waiting fir my order. I tracked it through Royal Mail. The parcel was left outside the house I never received it. I have asked use for my refund for nearly a month now. I find this disgusting I have no clothes and no refund. I have take. This to a solicitor as I am very stressed out with the situation. I gave contaztes use soo many times with no answers or refund
I was very happy with my purchase the only thing is one of my dresses run very big
No problems, everything as it should be, did not take too long to be delivered, and in any case I could track it easily.
Fine but annoyed that few weeks later item half price with free delivery
It was. Not a. Good purchase. Cant get on touch with u guys just will not purchase again
The experience was not so bad, although had some mail issues and me having to chase the package down. Next time if it's possible is an Amazon delivery possible.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members