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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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El vestido no es como viene el la foto es demasiado corto además de la tela que es delgada y transparente.
Lo único que me gustó fue la blusa.
Por favor cuando haga una la compra digan que se tardan un mes para entrega de la mercancía, para no pensar que se perdió el dinero que se pago.
I didn't care for one item and no way to get a full refund. All the material is the same just different patterns. Need to have some differences. Took way too long to receive my order over a month
It takes too long to receive orders and the size chart for clothes is not accurate.
Poor poor poor customer service never will shop here again
Shipping was awful, took over a month to receive and returns not easy
From the beginning until the end, it's not hard to get your money tho
Not happy with this purchase cheaply made and definitely not true to size
No problems arrive when they say they will arrive and garments are all made well what I have received I have recommended go friends
Not easy to contact. No phone number. Made it difficult to return items
All outfits are exactly like the pictures and are true sizes.
The site was easy to use and navigate. The items were received quickly
I ordered for over 150$, it took over 1.5 months to receive my package. Everything is cheap and I needed a return. Guess what? You have to pay shipping for a refund! I will add more to this review this week. I want to show you everything that went wrong, all the communications with customer support and how I received cheap awful clothing, including 1 out of 2 sandals! I will create my usual review video for this company this week as well! Please know, the prices are low for a reason! And know that it's the same as Shein! Awful!
Shipping is way slower than expected. Products fit true to size. Great product for the price.
It took a month to receive my order. That is entirely too long.
Terrible customer service. Refused to refund, only 30% refund
Kept in contact via the app all the way. Took a bit longer than expected, can't fault the service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members