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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Contacted you on a number of time to return item, I'm scared if I send item back I would not receive full refund
Great price, Good quality the shirt is beautiful shoes are stylish and comfy
I was very happy with the quick delivery and the clothes were a great quality.
Nightmare still can't return it my printer not working need easy method plus now Klarna wanting payment but it's parcelled up to go back can you please send me address and I will post it direct to you
Tried to return and nothing happened, don't waste your money and time with this company
Most of what I ordered did not fit properly. The bottoms were entirely too big and the tops barely fit.
I had great difficulty obtaining details to return the item to obtain a refund, I was offered partial refunds, 10%, 30% and then 50%. I gave up in the end and accepted a partial refund. Not good. I wont be ordering anything from them again.
Good slection….usually happy with purchases however not so much with last 3 one of which I've paid for and not received 40 days after order
Fantastic choice so much better than (she**>….
It is not made easy to return products or even find out information I have been going round in circles
The products took ages to arrive and when they did, they were too long. You have to request the delivery address ans this took several emails to get as they wanted me to keep and receive 1% to 3% refund, which is pointless when they don't fit.
Had an item ripped an item missing been trying for over a month to get a refund
Will order again. Delivery took a little longer than expected but not too bad
Right on time. The quality hasn't let me down and I will order again
The order was very late arriving and the shoes were the wrong color.
Loved two of the three outfits. The red pant set not my style.
Delivery takes too long. I almost forgot I ordered
Again, the outfit is not well cut. To short on the neck, does not fall as shown in the picture. The quality of the fabric is very poor
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members