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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I have to admit, I read the reviews after making a large purchase of several dresses. The reviews were very negative and it frustrates me because it's not a true representation of my experience. I live in London and received my delivery pretty quickly and the dresses look, feel and fit exactly how they look on the website. As long as you order them to the correct size (they are for petite frames), you'll be fine. Thank you. I look forward to the rest of my delivery!
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Not my first purchase make sure to look at measurements for better fit, and go through pics to see if item changes Takes a while to come so be patient Wear xl top Everything was as described Bodysuit color is better in person w/ a nice lil stretch. The other blouses have NO stretch but are still also very pretty! Thank you
I would like to recommend this website for its distinctive styles and real big discount. Can't wait to show to my friends.
I ordered one dress from this website. It took some time to come, but the dress is the one I expected.
Very poor quality looks nothing like the picture, my order also came at two different dates!
I was very satisfied with the products and services here, the shopping experience is very very nice!
I am very happy with products and service of this website and especially with rewards that I have been rewarded few times
Great service, beautiful elegant clothes and cute in small sizes for little women like me, all my friends adore them, very affordable clothes making me look so pretty, I hear compliments even from strangers
Thank you so much
Chic me continues to send me messages via facebook messenger saying I have to pay to return the dress. I am not paying for your bait and switch scam. Send a return label to get this piece of crap dress sent back. Don't comment on here acting like you are trying do do something when you aren't.
Hello Diana M.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I purchased a dress from this company and received it yesterday. It looks nothing like the one on their website. I asked for them to send me a return label since they misrepresented their product. They refused to do so. This company is a scam. I have filed a complaint with the better business bureau and have sent pictures to them to verify my claims. I have also disputed this with my credit card company. Stay the hell away from this fraudulent company.
Lovely outfit I placed and got. Placed my order from canada and was amazed when I received my beautiful order. It was same as what I saw on line and I am really impressed by the service. Nice job Chic me
This dress has exceeded my expectations. I was not expecting much after reading some of the reviews, but I'm pleasantly surprised. The material is thicker then I expected, and silkier, it feels very nice on. This dress does seem to run a bit small. I bought a large and it fits very nicely, but I probably could have gotten a medium and been fine. I'm 5'6" and wearing 2 1/2 inch heels in this picture and the dress is still very long. For reference my measurements are 36, 28, 38, and 145lbs
The most genuine shopping site I have known and will keep shopping from chic me. The clothes are super unique and appears same as seen in picture, shipping is as well on time
I could have done a better job making the bathing suit that I ordered and I don't sew. First, I'm a size 4, but still ordered a medium. I couldn't get the bottoms past mid-thigh. This company doesn't have a clue about sizing. Second, there were thread strings hanging from all the stitching in this bathing suit. I wish I knew this company was from overseas before I ordered. I would never have purchased anything to begin with.
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I bought a dress who was supposed to be white it was blue with a really poor quality I do not recommend this website
Hello,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
I ordered several items months ago and only half have arrived, the site claims you can track items but it is a chinese site which doesn't allow you to see where the items are easily. I've asked for my money back and all I receive is 'you will have your refund soon' the worst service I have ever had, Boycott them!
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I order 2 dress from this site and never received them. They debited my acct and never shipped my items. DONT ORDER from this site!
Hello
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards
Bad bad bad
Worst place to order.
Not at all what u see in the picture
And you wont get a hold of them to return their cheap looking stufg
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
Well, I DON'T have much to complain about my dress. Fellow the size and make sure you read about your iteam. I promise you will be happy with your purchase. I am happy.
I received a blouse i ordered, when I open the package i have noticed that it is very bad quality and doesnt look like the blouse i ordered, i sent an email to customer service how to return the blouse and get a refund they reply to me and say, keep it and we will give u 15% off ur next purchase i said no i want my money back and i will pay shipping fee just to return it i dont want it. After that they wont answer my emails very bad customer service
Hello,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
Customer service( sucks/poor)is not the best at all to be honest and also
They charged my credit an extra fee I wanted to find out the reason of it i sent email, but they never got back to me since last week you can't even make a phone call to them
They make it very hard for international customers
Although I love my dresses, but I would not waste my money buying anything due to poor customer service and extra charge on my credit card
Poor quality... the item looked & felt like a house coat. It was very thick and short. Looked nothing like the picture.
Hello,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products. Please continue to contact us by email, and we will try our best to solve your problem （[email protected]）
Best regards
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bri N.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.