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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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How is this company still trading? Look at all the reviews they are ripping people off.
The only good reviews on here are fake, im taking my matter with them further.
Dont let them get away with it.
Update this scam company who sent me item i didnt order and wont pay me my refund want me to pay myself £15 to send item back to Germany.
They are offering me 25% off my next order! Do the jokers think i will ever order from them again! Not a chance
Be warned people never order anything from these.
I ordered the Purple Solid Tight Waist Knotted Bodycon Dress but the color I received is fuchsia and I am disappointed. I've never had a problem with anything I've ordered before and this was a birthday outfit for myself. The dress on your site is deep purple.
Hello Dawn M.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I ordered a dress on 11/9/19, the tracking number provided doesn't work and I have no way of knowing where the order is or how to track it. I was hesistant to order, I should listened to my guts. I will call my bank and report it.
Hello Carina B.,
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
DON'T BUY from this website. The worst quality and just totally nightmare. No refund no where to return so don't!
Hello Rose J.
We have send private message to you, could you please have a check and response to us?
I ordered a dress from this company and It was delivered and the quality was ok however, it was very short and I had to return it. They sent me an address to return the product and stated if it's over x amount of weight it will not get through customs and they will not except it. When I got to the post office and the dress was weighed, it was over the weight. So I returned it to an Australian warehouse of theirs.
Every time I email a different person answers me causing so much confusion as I have to start from the beginning telling them what went wrong. Long story short I haven't received my refund and they are making it almost impossible to. Plus you pay for the return of the product. I am pretty certain that this company rips a lot of people off.
Hello felicity g.
We have send private message to you, could you please have a check and response to us?
Ordered a beautiful green dress for a works Christmas party I have in dec, the dress arrived within 2 weeks, fits beautifully, very happy thank you
It's been 10 days and they haven't shipped my order. I'm not the only one if you read the other reviews. They also have fake reviews but don't be fooled.
Hello Summer P.
We have sent private message to you, could you please have a check and reply to us?
I ordered and paid November 2nd can't even get a working tracking number. Did the research before ordering must have been fake reviewers stating how shopping and shipping were awesome. Now all I get is an automated response that says just be patient.
Hello Gwen K.
We have sent private message to you, could you please have a check and reply to us?
How can I talk to someone. If I don't get any answers I'm calling my bank to investigate
I track it n my order number doesn't exist.
Hello Myrna C.
We have sent private message to you, could you please have a check and reply to us?
I saw this site on instagram. Was hesitant but what the hell. The clothes looked amazing so I ordered $500 worth of clothes for upcoming Holidays & special occasions, but to good to be true, right? I got flagged for card fraud Nd returned my money, no questions asked! Here I go again talked to Support through email Nd convinced me once again Nd gave me 15% of my next order to find out they offer it anyways with 3 or more items purchased SMH! I ordered but more this time to have the same thing happen again so I sent them a nice email how horrible they disrespect clients who spend money in big amounts! I'm still waiting for my 2nd order Nd it's been 3 weeks now Nd still no shipment or anything! Plus I still haven't received my first refund, I should've listened to my gut Nd Scrolled up on my instagram! This is not the end of ChicMe! I can't get to the number or their responses are a big hassle. Ugh what did I do!
Hello Julie P.,
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
Great quality and selection! I've placed several orders and am blown away at the quality for the price. Filling my cart for my next order.
Je suis très satisfaite de mes chandails, je voyais les commentaires négatif et j'ai eu peur mais j'ai reçu ma commande en 3 semaines et les vêtements sont de qualité voici des photos
I have order the leopard print long sleeve bodycon dress from chic me size small for my birthday it is true to size it sits nice, good quality, i love everything about this dress, thank you chicme. Ofcourse i will order more.
I love shopping on their website. I just wish they had a better size chart to compare to and I also wish I could order a different size top from bottom. But other then that, my shipping was quite fast and this is a really good site! Highly recommend trying out the shoes.
The great deals and coupons available, and the huge selection of clothing, it is a no brainer why I choose it. I am thoroughly impressed with chicme and it will definitely be my go-to online shopping site for a while.
I was very late to receive this blue dress because of out of stock. The material is soft and very fashionable. I like it very much. I started to think that this brand is worth 5 stars.
My shopping experience with chicme has been incredible. I absolutely adore their clothing and accessories. But also, these prices are amazing! It is all very affordable and always fashionable. They are the first people I ever ordered cloth from online, and I have never been disappointed by them! Customer service is outstanding and the clothing material is just as good. I absolutely loved the items I received! I got so many compliments on the items I bought. The shipping speed was also quick and customer service is amazing!
Bunch of scammers. The products doesn't look near what's in the photo and when you ask for a refund they offer 20% off only otherwise u have to pay like 30$ to return it to China.
Hello Margaret H.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
I have never been so disgusted by a purchase. They nail you with no returns on lingerie, swimsuits, etc. and obscene return freight charges. The materials are cheap, the stitching is sloppy, the lingerie/swimsuits do not come with liners so you cannot know if they are actually brand-new since everything comes in plastic envelopes with a sticky seal. They are the epitome of false advertising. The pictures are gorgeous, probably ripped-off of someone else's site or stock photography like Getty images... The only reason to buy from here is if you want a 1x use halloween costume. Even then, better off paying $5 more on amazon since they have some buyer protections in place. DO NOT WASTE YOUR MONEY!
Hello Alexis W.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.
Disappointed lately. My items are constantly not in stock and will never again be. I get my money refunded via PayPal immediately so that's good. Still, no one likes to get their hopes up about a blouse and after waiting 2 weeks be told they can't ship it. Good quality clothes when they do arrive. That's why I keep reordering but I may stop since more and more clothes are out of stock and it's taking too long to ship.
Bought a dress, bad quality and not like pictures.
Went to return and the company said the had to email me return label after a lot of emails back and forth they finally sent me one.
Posted the dress back you have to pay for returns
They asked me to send on photos of receipt for tracking number and weight or the return wouldn't be refundable I did that and they are now emailing me saying they can't see the picture of the receipt funny that I can read it DO NOT BUY FROM THEM
Sorry for this, we sent message to you, could you please have a check?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Deborah F.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.