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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,211
This company responds to reviews on average within 16 days

Instant Feedback

237,962 reviews

We monitor reviews for authenticity

GB
2 reviews
21 helpful votes
Follow Jane L.
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Terrible company. Dishonest. Clothes nothing like advert. Poor quality. Have to pay to deliver and return. They make the return as difficult as possible to try and put you off. I have had to complain to Facebook trading standards and PayPal to try and get a refund. AVOID AVOID AVOID

Date of experience: February 19, 2020
ChicME O. Chicme Rep
over a year old

Hello Jane L.
We checked the picture you sent. Your order was made on WEJUSTCHIC website, we are Chicme, could you please have a check?

Georgia
1 review
0 helpful votes
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Horrible
February 11, 2020

If I could leave a zero star... I would. First, I ordered merchandise for a party and purchased express. I was advised that it takes up to 7 days to get the order and fill it. That means the 3-5 day express could never be honored and never was. When I requested a refund they offered me 2% then 5% as if it was up for negotiation. Next, the clothing was ill fit, malfunctioned, cheaply threaded. I pondered sending it back because I didn't want to be without the garments for them to resale and my money. So, I just kept it and said I would never order from them again. Well, its been 3 months since I unsubscribed to the website and I'm still receiving emails. Even after a representative contacted me and states she would take care of it. This company has the worst customer service, cheap clothing and does not honor their word. I would order with caution.

Date of experience: February 10, 2020
ChicME O. Chicme Rep
over a year old

Hello Gloria J.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

Alabama
1 review
0 helpful votes
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I ordered my 7 item order early morning of January 18 2020 within hours they received their payment because I got confirmation of it yet I STILL HAVE NOT RECEIVED 6 out of my 7 items and the ONE THING I FINALLY GOT WAS NIT THE SIZE IT CLAIMS TO BE. More like a xtra small than a xtra Large Extremely upset.

Date of experience: February 6, 2020
ChicME O. Chicme Rep
over a year old

Hello Stephanie J.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

Florida
1 review
10 helpful votes
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Horrible material/cheap
January 31, 2020

Dont bother I was optimistic and ordered 5 dressed now I'm screwed! All of the material was cheap looked like a child stitched them.

Date of experience: January 30, 2020
ChicME O. Chicme Rep
over a year old

Hello Amy C.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

GB
1 review
2 helpful votes
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Received dress not suitable so tried to get help phoned email etc had to pay to send back to Germany

Date of experience: January 23, 2020
ChicME O. Chicme Rep
over a year old

Hello Moireen B.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

Georgia
1 review
20 helpful votes
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Worst experience
January 16, 2020

I got my order 4 weeks after placing my order. I was so disappointed with quality of material and the size it was smaller than what a large is suppose to be. One sleeve bigger than the other. Whew I try to contact them Thur email, phone, and chat they could not locate my acct. I finally was able to find the confirmation email which is not under Chic me. It clothmyths?!?... horrible customer service and hard to get through them.

Date of experience: January 15, 2020
ChicME O. Chicme Rep
over a year old

Hello caroline C.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

GB
2 reviews
15 helpful votes
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Awful awful awful
January 10, 2020

Terrible quality, terrible customer service. Refunds are impossible. They are so unhelpful. Do not buy from here. I've been stung twice, don't make the same mistake.

Date of experience: January 10, 2020
ChicME O. Chicme Rep
over a year old

Hello Hilda W.
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent a private message to you, could you please have a check and reply to us? So that we can solve it for you

New York
1 review
4 helpful votes
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Disappointed
January 8, 2020

Completely disappointed in my overall experience with this website. I ordered over $100 in items just for every last item to not fit. Then when I return all of the items I ordered only one of the items in a bigger size and STILL the item did not fit correctly! Paid express shipping for both orders for NOTHING. Wouldn't recommend!

Date of experience: January 7, 2020
ChicME O. Chicme Rep
over a year old

Hello L S.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

Illinois
1 review
1 helpful vote
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Trash!
January 7, 2020

This has been the worst experience I have ever had ever. I placed my order on 12/3 and I have yet to receive. I will never purchase anything with this company. They are the worst at communication. And for some reason I do not even think that I will be happy with my order. If you are thinking about buying anything from them, take my advice and RUNNNN! There is no way that they are getting any good reviews.*******************************UPDATE********************* So I received the shoes on 1/6/2019 after over a month waiting. I could do nothing but laugh! These shoes were made in someones kitchen. I will be throwing them in the trash because I know that they are not going to give me my money back and I will not insult anyone buy giving them away! They even smell like a hot glue gun. And get this, They didn't even come in a shoe box, They came in bubble wrap! Chic me y'all got me this time but never again and I certainly will never order anything from anyone outside of the United States. Yall are a JOKE!@

Date of experience: January 7, 2020
ChicME O. Chicme Rep
over a year old

Hello Stacie B.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

California
1 review
2 helpful votes
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Trash
December 30, 2019

I went on the Chi me site and loved the clothing, so I placed a large order thinking I was going to be receiving really pretty clothing. When I finally received my order I was disgusted. The clothing looked NOTHING like what I ordered! It was very thin, very cheap looking, the stitching looked like a child did it. It was absolutely horrible. They weren't even close to the shirts I ordered! I reached out to them and they said I could not return the items because it was o we 30 days, (which it wasn't when I wrote them) and everything had to be in the exact same bags it came in...? Who does business like this!? This company is a scam! A complete rip off! Do not give them your money! You will be very disappointed! They don't even deserve 1 star.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2019
ChicME O. Chicme Rep
over a year old

Hello Kristi D.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

New Mexico
1 review
2 helpful votes
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Be aware
December 28, 2019

I have ordered from chic me on 2 occasions. The quality of the clothing is ok, as you get what you pay for. My biggest problem is priority shipping. I needed clothes for a specific date and paid for priority shipping in 3-5business days. After, my event passed and no order, I inquired about refunding the shipping amount. I went thru 6 representatives and all informed me that standard is 3-5 days to prepare the order so no way to receive priority. But they offer it and I paid for it. Please do not order priority. I received my order in 10 business days. 2 weeks after order. They stop communicating with me altogether and I will NEVER order from someone that can't honor what they say.

Date of experience: December 27, 2019
ChicME O. Chicme Rep
over a year old

Hello Gloria J.
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to [email protected], we will help you solve your problem.
Best regards

Massachusetts
1 review
1 helpful vote
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HORRIBLE COMPANY
December 27, 2019

I ordered a dress for a NYE celebration on December 17th. On December 19th I received a followup email stating my order had been shipped. For an entire week I kept tracking my package and FEDEX kept relaying to me " PENDING ESTIMATED DELIVERY DATE". I just checked it again today after reaching out to chicme and it states my package was just shipped yesterday and will not arrive until January 4th. I now have to go out and spend more money just to find a new outfit for NYE. Smh. This company is misleading their customers by having them believe there packages are coming from the United States, when its actually coming from China. I will definitely NEVER USE THIS COMPANY AGAIN!

Date of experience: December 27, 2019
ChicME O. Chicme Rep
over a year old

Hello sierra s.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

Illinois
1 review
0 helpful votes
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No bueno
December 19, 2019

Ordene un traje y pague por entregue rápido y no a llegado aún no compre en esta pagina. Pague 50 es una estafa

Date of experience: December 19, 2019
ChicME O. Chicme Rep
over a year old

Hola Claritzabel R
¡Gracias por escribir esta reseña y hacérnoslo saber!
Lamentamos que haya tenido una experiencia tan desafortunada con el envío de su pedido, ya que nunca es nuestra intención crear inconvenientes para nuestros clientes y hacemos todo lo posible para garantizar siempre el tiempo de entrega indicado en nuestro sitio web.
Envíe su número de pedido a [email protected], lo ayudaremos a resolver su problema.
Atentamente

GB
2 reviews
8 helpful votes
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Do not use this company!
December 19, 2019

This customer service is appalling, do not be fooled into thinking that this company cares about any issues that arise, they don't and they won't sort it out! They just fob you off and say the item is on its way! 3 months later it still hadn't arrived!
I can't believe this company are still allowed to trade!

Date of experience: December 18, 2019
ChicME O. Chicme Rep
over a year old

Hello Deborah D.
We have send private message to you, could you please have a check and response to us? So that we can check the order for you

Florida
1 review
3 helpful votes
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We purchased a dress for my daughter's sorority party over 2 weeks before the party and was told 2-5 days shipping. You would have thought the dress would come in plenty of time but it didn't. The day before the party, we still had yet to receive the dress so had to go purchase another dress locally. The party came and went and still no dress. The dress finally arrived 4 weeks after ordered and 2 weeks after the party! I immediately contacted them to return the dress and found out there is no way to co tact them other than e-mail which takes forever. I was then told I would have to pay the return shipping as well when the dress didn't come in on time. So now I've purchased a dress that was late on shipping and had to purchase a much more expensive dress locally and now they expect me to pay to ship it back to them! I asked to speak to a supervisor and was told the only number they have for contact is a Skype number. I would HIGHLY recommend NOT PURCHASING from these people. Their customer service, shipping and policies are horrible. I've had to return items before and have never had to pay for return shipping especially when it was the company's error. The only reason I gave them 1 star is because I cannot give them 0. Horrible, horrible, horrible company and experience! Save your money and shop somewhere else.

Date of experience: December 14, 2019
ChicME O. Chicme Rep
over a year old

Hello heather m.
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please have a check and reply to us?
Or please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

Canada
1 review
4 helpful votes
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I ordered 2 dresses the quality if horrible--one of the dresses is actually falling apart at the seems and the other 1 is way to big for me and according to the size dimensions, the fit should have been perfect. Do not order from this company -- it is too expensive to send things back. Will never order from them again!

Date of experience: December 12, 2019
ChicME O. Chicme Rep
over a year old

Hello Cindy T.,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem ([email protected]
Best regards

Georgia
1 review
3 helpful votes
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I went to order online because they had sale for basically everything, before I check out or use any type of discount, it says my total cost will be 171.89 BEFORE CHECKOUT so I goto check out and it said the total cost is now $380 something (which I calculated is ALL the items without the discount sale pricing) I enter the discount code and what do you know, it's 171.89 when that should've been the total cost to begin with and the discount code should have made its 94$. I tried contacting chic me for them to only ask the same questions over and over, saying that was the item total when I explained before checkout it said 171.89. They argued with me and when I pointed out, they were actually NOT using the discounting/having mark down price on the items and making the price regular price (ex: $50 shoes on sale for $14, they were actually charging the $50. ON EVERY ITEM THEY DID THIS) I called them out for it and they ended the chat with me and then I tried to reconnect the chat to only be ignored and the same with calling the number.

THEY ARE A SCAM, THE ITEMS ARENT MARKED DOWN, THEY JUST SAY THAT AND THEN CHANGE YOUR TOTAL AT CHECKOUT

Date of experience: December 9, 2019
ChicME O. Chicme Rep
over a year old

Hello Victoria B.,
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send a picture of yoru check out page in your shipping cart to the email address:[email protected]?we will solve your problem soon.

Maryland
2 reviews
0 helpful votes
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Not a Happy Customer
December 6, 2019

Clothes take minimum a month to arrive. Come in different packages. Size too small and cheap quality.!

Date of experience: December 5, 2019
ChicME O. Chicme Rep
over a year old

Hello Sharon A.
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.

Idaho
1 review
2 helpful votes
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I am unsatisfied with the material of the sweaters I bought, they are making it impossible to get my money back. They say it will be $30-45 to send items back to China they are trying to offer me $5 then $10 $17 it's crap the way they are doing business

Date of experience: December 5, 2019
ChicME O. Chicme Rep
over a year old

Hello Stacy A.
We have send private message to you, could you please have a check and response to us?

Minnesota
1 review
10 helpful votes
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Fake suit
December 5, 2019

So they advertise a firm fitted 2 piece suit when i got it it was the stretchy material cheap and not what i wanted i eould never shop here again i need a return label and my $50 back id rather buy a eigth

Date of experience: December 5, 2019
ChicME O. Chicme Rep
over a year old

Hello Tierra C.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:[email protected]?we will solve your problem soon.