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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Dress was very small for a medium and I need to send back. No invoice in package.
Please advise how to return
Wouldn't take post code had to send message
Great experience. Quick shipping. Quality dress for less!
J'ai bien reçu les produits. Délai de livraison un peu long entre 2 et 3 semaines
I knew it would take a bit for processing and delivery due to overseas shipping, but only waited around 2.5 weeks total
Delivery arrived on time stated on the order, 2 of the dresses were absolutely fantastic and very well fitting, received a lot of compliments, one was however bigger than expected and the material was not what I expected, but overall, Im very happy with my order.
Order still not here went to site tracker it CHINESE no way to even understand asked for refund 3 months ago no can do already shipped NEVER AGAIN
Awesome service
Had to reload shopping cart page several times before I could place order. Paid for expedited shipping and insurance. Took a bit longer than we anticipated. Sizes were smaller than described and we had to return and reorder. Return process has been responsive but clunky by today's standards. We still have no confirmation if they received the return or when the replacements will ship. Still looking forward to the products.
Had to reload shopping cart page several times before I could place order
Feels smooth. First time. Will see how it develops
The crochet cover up runs small the sorts with lace trim are too wide the navy anchor top and shorts are gigantic all supposed to be a size small
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members