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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Sizes are wrong you need to order way bigger then you need
Arrived quickly and the item was just as pictured/described. Very cute dress!
Customer service was fine when I had a question about my order but quality of products left a lot to be desired especially for the price considering it was including a discount/sale.
I'm a size medium in shirts/ Sweaters.
When I order from Chic Me their sizes are all screwed up! I order XL just to b sure
It will fit... it does but then it's to short!
Not a happy customer
So far it's been really easy to look and order
But it takes sooo long to receive the items!
Delivery was timely, product looked alright but you could tell it was cheaply made and some edges were frayed. Not for frequent use.
Was purchased for my wife. Had to remove fur since it was sharp, stitching was incomplete, and overall product is very cheaply made. The romper fits her well and the design is cute but not impressed with material used or quality
These items were all so cute too bad the type of fabric it was made in is silky not even warm and fit skin tight
My product was damaged and in top of that I had to paid for my shipping when I return it
So many great options I didn't know what to choose from <3. It was a great shopping experience however it would have been nice to have someone to Chat with over a Bot should I have had any questions as the Contact Us is hard to find.
So many great options I didn't know what to choose from <3. It was a great shopping experience however it would have been nice to have someone to Chat with over a Bot should I have had any questions as the Contact Us is hard to find.
Nur 2 von 5 Artikeln erfüllten die Erwartungen
Purchased as gifts for my wife. She hasn't opened them yet to get her opinion of them.
Will never order anything from this company again! The sweater dress I ordered was not a sweater! Deceitful cheap quality
Jolis vêtements. Coupe correcte. Attention aux articles à plumes, qualité et assemblage médiocres. Les conseils pour la taille doivent être suivis pour chaque article, car différents. La livraison a été conforme à ce qui était annoncé. Le suivi des colis est utile.
Bonjour je voulais savoir ou est mon colis j'espère le recevoir au plus vite merci d'avance
Cordialement Mme hakima Hammoumi
I order 3 products, that took over 2 weeks to arrive. The products were of poor quality. Nothing like what was pictured on the site.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

