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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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They don't even fit correctly and the sewing is all unraveled in not cut properly. I can only wear one of the outfits.
It was easy to purchase products. They offer cute selections. Shipping was very timely. Prices were fair. Company reaches out to you to make sure you received your product. That was nice.
The dress was way more than expected. Delivery time was expected from reading comments. Had to order another dress because didn't think this one would come in time for Vday. But when it arrive I fell in love worn it. And could t wait to put it on. It was way worth the money and will be shopping off chicMe in the future. Didn't think the were legit because I never heard of them. But when I got my item. I was I love and and got so many compliments..
I can't wait to show off my new leather look shirt to all my friends. I will twin it with a pair of my favourite skinny jeans and my big buckled belt. The sizing of the shirt is true to size and it looks flattering at the waist. I am really pleased with the quality of the fabric and the service I received was excellent.
I love the quality and details of product. The size was accurate. I received item in a timely manner. I will be purchasing more products in the future.
Some items I receive are great or better than expected and some items are not as pictured at all.
Everything I ordered came in too small. I typically wear a medium or large. I ordered XL and cant' fit in a thing.
The Dress Was Beautiful. But The Material Wasn't What I Seen In The Picture. Thin Material. But A Very Pretty Dress.The Shipping And Delivery Was Fast. I Will Definietly Buy Again.
Other than one of the items being out of stock and canceled, I was happy.
Took almost a month to come in. And the material of the clothing was terrible
Well it looked 50% different when I got it out of the bag versus the Internet. The material was a lot cheaper and it wasn't or it looked like.
Also when I got it there was a hole in it near my hip, and that shows how cheaply it was made.
I want to like it, but I have boobs like the girl in the picture and I was 100% hanging out. That's about it.
Late delivery.
Item not as expected.
Way too expensive for the price.
The clothes appeared cute on website but I was disappointed in the quality. The clothing shipped from China so I'm kinda worried I'm not going to get my money back. I sent a return request via email since the customer service # didn't work. So we shall see... I can't judge the customer service fully as I don't know if they will process my return.
It's just as it look in the picture, very stretchy though I recommend getting a size smaller if you want a fitted look. But I love it! Using fir a photoshoot
I like the variety but most swimsuits run extremely small.
It was okay, did not receive a lot of e mail or information for the shipping track. And i was really disapointed with the pants with laces because I thought they were leather pants with laces, but they are soft pants..
It took weeks and weeks to come and was disappointingly bad quality and was far too tight fitting even though it should have been looser.
I ordered 7 shirts from this website. I would say it's about a 50/50 on what I liked. Some of the shirts look cheaply made that I will probably be returning and some were cute. Overall I thought the material of the clothing could have been nicer.
Overall very good! Shame about sizing. Good customer service and response
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

