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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Mi experiencia siempre a sido genial siempre me llega mi producto gracias
Shipping took forever and the tracking wasn't very clear but the two times I contacted customer service, they were very helpful. I wish corsets weren't considered lingerie because lingerie can't be returned or exchanged and the sizing was off.
Everything I ordered was either defected or horrible material
The shoes are too small, I want to change for another size
It was good, and nt stuff didn't take forever getting here,
It was easy to shop but so disappointed in the fit of the product. The material was what I expected
So far so good. Hoping you are timely in your execution of this order
It was so easy & fast they are fantastic for weather in Ireland wear one every day love them thanks
All of the items I purchased were for a vacation so I ordered like 6 items or so and it took FOREVER before I received them causing me to spend more money and time because I was worried the items wouldn't come. For the most part things were good material but the sizing chart is OFF to say the least. I understand EVERY company has their own protocols but these items sat in"processing" for WEEKS but they were sure quick to withdraw the money. Not to mention their return policy all I'll say is MAKE SURE you read everything b4 you buy
The customer service was the worst. I tried reaching out to Chicme with every avenue they offered. The customer service number would ring one time and then goes busy, The Live chat did NOTHING, messenger & email would send the automatic generated message. It took many attempts to get responses & most responses weren't helpful. It was so awful to the point I thought I was being scammed. I like my items that I got but customer service was so horrible to the point that I don't know if I will ever order from Chicme again
Well packaged. Found the marterial and colour not always as shown and sizing cones up a little on the small side.
Les matières de certains produits sont de mauvaises qualité et les tailles, mesures ne sont pas appropriées. Beaucoup trop grand!
I've never ordered something online that has taken a month to be delivered. Very disappointing and killed the excitement of receiving my order. Not worth the wait.
Delivery time was slow but I think its because of the Pandemic. I'm happy that my order came. Not all from my first order but I'm waiting patiently for the rest to show up.
When the jacket finially arrived it came in a tiny plastic bag. The bag was do small it was actually placed in my mailbox. When I took the jacket out it was so wrinkled the shape of the jacket was entirely gone. I really dont think they will ever come out, very dis-satisfied. It took forever to yet it and then it arrived like that. I would return, I just dont want the hassle. Will not order again.
Items came way later than the shipping i payed for
I will be ordering again I brought a few pieces because I wanted to test out if the material was good was it going to fit and to my surprise everything for perfect shipping was quick.
The material looks more high quality on the pictures than in reality, but some stuff is wearable, other is not. It depends.
Quick and easy checkout, received a lot sooner than estimated, perfect fit, love them!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

