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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The sizes seem to go up and down, I bought an XL which was perfect, a little big which I prefer for comfort. Once I knew my size I went on to order another 2 dresses in the XL and they were about 2 sizes to small.
The material for a few things seemed cheap but I was happy with the fit, I am petite and found it was perfect. Very flattering and stretchy.
Poor material quality and I am stuck with the dress that doesn't fit and looks cheap.
I only received part of my order. Still waiting for the rest. The material is not what I expected.
Very nice choice of dresses and website was easy to use. Good price.
The pants are cute but the size is much larger than normal. Unfortunately, I have to return them. Order at least one size smaller than your normal size so they are tight, not baggy!
I did like it but I still waiting for one more item the items on the top picture. I hope I will get it soon. Thank you
Unless I receive another bag in my mailbox I am not happy with my experience because I did not receive everything I had purchased and paid for
I ordered three outfits and was only satisfied with the quality and fit a one day the other two items were too small and material seems
Cheaply made.
Very easy to navigate. Love the reviews. Hope to be able to rave on Facebook about service and quality when I receive them.
Very easy to navigate. Love the reviews. Hope to be able to rave on Facebook about service and quality when I receive them.
Love how bright and colourful they are with the bling perfect for the summer
The dress is light material. It is a good fit. I am 5ft 2in so it comes down slightly longer on me than it looks on the model on the website but it is still above the knee. I buy mini dresses from ChicMe as I know the length is going to be above the knee on me but not end under my bottom. Can't wait to wear it in the summer. Beautiful design, colour and pattern
The shirt was nice quality and exactly like what the website picture.
I only received the backless letter print top and the material quality is poor.
Ordered, paid, then they tell you oh by the way 75% of order is on back order. Can send you some your order, in two weeks. No idea when back orders will be filed
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

